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7975 results in disruptions and maintenance

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  1. Scheduled maintenance Mijn Douane

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    04-09-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Request Authorized Economic Operator (AEO) is available (again)

    03-09-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 03-09-2025 03:00.Maintenance has been completed.

  4. Request Authorized Economic Operator (AEO) is unavailable

    02-09-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 02-09-2025 21:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  5. Scheduled maintenance Request Authorized Economic Operator (AEO)

    02-09-2025 -

    Required maintenance on Government systems will be performed from Tuesday 02-09-2025 21:00 until (expected end-time) Wednesday 03-09-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  6. Transport (NCTS phase 5) is available (again)

    01-09-2025 -

    The process Transport (NCTS phase 5) is available (again) from Monday 01-09-2025 08:36.The process is available again. The emergency procedure is not or no longer applicable

  7. Transport (NCTS phase 5) availability is limited

    30-08-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Saturday 30-08-2025 02:19. There is currently a partial disruption in message traffic. You will not receive a response message for your submitted declaration....

  8. Transport (NCTS phase 5) availability is under investigation

    30-08-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Saturday 30-08-2025 01:25. Signals have been received regarding a possible disruption (for outgoing documents).

  9. Mijn Douane is available (again)

    28-08-2025 -

    The process Mijn Douane is available (again) from Thursday 28-08-2025 16:22.The process is available again.

  10. EU Trader Portal is available (again)

    28-08-2025 -

    The process EU Trader Portal is available (again) from Thursday 28-08-2025 15:59.The process is available again.

  11. EU Customs Trader Portal is available (again)

    28-08-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 28-08-2025 15:59.The process is available again.

  12. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 28-08-2025 15:54.The process is available again.

  13. Mijn Douane is unavailable

    28-08-2025 -

    The process Mijn Douane is unavailable from Thursday 28-08-2025 12:08. There is currently a problem with Mijn Douane. We are working on a solution. We apologize for the inconvenience.

  14. EU Trader Portal is unavailable

    28-08-2025 -

    The process EU Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

  15. EU Customs Trader Portal is unavailable

    28-08-2025 -

    The process EU Customs Trader Portal is unavailable from Thursday 28-08-2025 12:03. There is currently a problem with the EU (Customs) Trader Portal website. We are working on a solution. We apologize for the inconvenience.

  16. Mijn Douane availability is under investigation

    28-08-2025 -

    The availability of the process Mijn Douane is under investigation from Thursday 28-08-2025 11:45.Signals about a possible disruption have been received.

  17. Import to EU, Export from EU and Storage (DMS) availability is limited

    28-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 28-08-2025 11:03. Due to a malfunction at OKR, DMS is currently unable to retrieve data regarding diversions....

  18. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    28-08-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 28-08-2025 10:59.Signals about a possible disruption have been received.

  19. Import to EU, Export from EU and Storage (DMS) is available (again)

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 26-08-2025 10:39.The process is available again. The emergency procedure is not or no longer applicable

  20. Consulting Tariff information is available (again)

    26-08-2025 -

    The process Consulting Tariff information is available (again) from Tuesday 26-08-2025 09:59.The process is available again.

  21. Consulting Tariff information is unavailable

    26-08-2025 -

    The process Consulting Tariff information is unavailable from Tuesday 26-08-2025 08:22. Currently, there is a technical issue preventing the 'Consult Tariff Information' process from being accessed. We are working on a solution. Apologies for the...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 26-08-2025 08:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  23. Consulting Tariff information availability is under investigation

    26-08-2025 -

    The availability of the process Consulting Tariff information is under investigation from Tuesday 26-08-2025 08:22.Signals about a possible disruption have been received.

  24. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 26-08-2025 08:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. There is currently an issue...

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    25-08-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 25-08-2025 20:38.The process is available again. The emergency procedure is not or no longer applicable