Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

Customs E-Commerce (Deco) is unavailable

Publication date 28-05-2024, 20:28

The process Customs E-Commerce (Deco) is unavailable from Tuesday 28-05-2024 14:18.
Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

The cause of the disruption has been found. It is not in the application DECO itself, but in the platform on which several Customs applications run. Together with the supplier, we are still working hard to resolve this disruption quickly. When there are developments or the disruption is resolved a new update will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

Share this page