Customs E-Commerce (Deco) is unavailable

Publication date 13-02-2023, 10:45

The process Customs E-Commerce (Deco) is unavailable from Saturday 11-02-2023 12:00.
Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

The problem is known and we are currently working on a solution. Are you missing messages or you receive messages in the wrong format? Please let us know by sending an email to: nhd.apeldoorn@douane.nl. You can expect the next update at 1pm.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.