Entry of goods to the EU (ICS2) is unavailable

Publication date 25-06-2026, 13:15

The process Entry of goods to the EU (ICS2) is Unavailability Start Date/Time: 25/06/2026 09:17 CET

Due to a malfunction in the STI system, there are currently problems with the message handling offered via the Shared Trader Interface (STI).
This has an impact on:
ICS2 - sending messages
ICS2 - receiving messages

All received messages will be queued during unavailability of component and processed after recovery.

Explanations:
Please be informed that we are currently seeing an issue with STI not functioning properly. Our technical teams are investigating this with HIGH Priority

The BCP is activated. For further information see BCP.

ICS2 emergency procedure.

If you choose to start the customs procedure/procedure and remove the goods, you will have to apply the ICS2 emergency procedure.

To the Emergency procedure
To the BCP

Our apologies for any inconvenience caused.

• To the fall-back procedure