Import to EU, Export from EU and Storage (AGS) availability is limited

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 13-01-2021 16:26.
Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We are working on a solution to solve the problem as soon as possible. We apologise for any inconvenience.

You are allowed to use the fall-back procedure for declarations that have been submitted and that are left without a response back/ clearance.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.