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Customs Administration of the Netherlands Ministry of Finance, part of the Government of The Netherlands - To the homepage

Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window), Ship stores

September 25, 2021 11:51 am

Required maintenance on Government systems will be performed from Saturday 25-09-2021 12:00 until (expected end-time) Saturday 25-09-2021 14:00.
As a result the following Dutch Custom mainprocess(es) are unavailable:

  • Entry of goods to the EU (Single Window)
  • Entry of goods to the EU (ICS2)
  • Exit from the EU (Single Window)
  • Ship stores

Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will still be processed and possible return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

You will be informed about the availability of the involved process(es).

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