Scheduled maintenance Entry of goods to the EU (Single Window), Exit from the EU (Single Window), Ship stores

Publication date 08-09-2020, 10:16

Required maintenance on Government systems will be performed from Saturday 19-09-2020 08:00 until (expected end-time) Saturday 19-09-2020 12:00.
As a result the following Dutch Custom mainprocess(es) are unavailable:

• Entry of goods to the EU (Single Window)
• Exit from the EU (Single Window)
• Ship stores

Planned maintenance: You can submit messages as usual, they are not processed during the maintenance but buffered. After the maintenance, the messages are still processed and any return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

You will be informed about the availability of the involved process(es).