Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

Publication date 17-11-2025, 14:22

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.
As a result the following Dutch Custom mainprocess(es) are unavailable:

• Request Authorized Economic Operator (AEO)
• Request Binding Tariff Information (BTI)
• EU Customs Trader Portal
• EU Trader Portal
• Registered Exporter (REX)
• ICS2 Shared Trader Interface / Portal (STI-STP)
• Information document (INF)
• Proof of Union Status (PoUS)

Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.

You will be informed about the availability of the involved process(es).