( UPDATE ) Scheduled maintenance Customs E-Commerce (Deco)

Publication date 01-11-2024, 16:08

The past week has been a very eventful one. The disruptions of the past few days have resulted in several business problems due to prolonged unavailability of our important primary systems. At the same time, we also put a new transportation application on the air. This has demanded a lot from our partners and environment. It has led us to limit the scheduled Major Release (initially scheduled unavailability 0800-1600 hours) of Saturday, November 2 to only the most necessary changes. Contrary to previous reports, the new transport applications (DVA), the applications (ICS2) Entry and Exit and the Excise Goods Transport will remain fully available this weekend. DMS and DECO (entry and exit process) will go down for a shorter time. There we would like to add desired key functionality. (DMS ability to declare up to 500 declaration lines). This means that the systems DMS from 8:00 to 11:00 and DECO from 8:00 to 9:00 will be unavailable. By this limited unavailability, we hope to meet the desire to have “Customs processes available ‘around the clock’ for business.

Previous message:

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Required maintenance on Government systems will be performed from Saturday 02-11-2024 08:00 until (expected end-time) Saturday 02-11-2024 16:00.
As a result the following Dutch Custom mainprocess(es) are unavailable:

• Customs E-Commerce (Deco)

Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

• To the fall-back procedure

You will be informed about the availability of the involved process(es).