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Category: Disruptions

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  1. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-03-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 24-03-2024 08:27.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  2. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-03-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 24-03-2024 08:27.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  3. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-03-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 24-03-2024 08:27.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  4. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    24-03-2024 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Sunday 24-03-2024 09:32.Signals about a possible disruption have been received.

  5. Request Binding Tariff Information (BTI) is available (again)

    20-03-2024 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 20-03-2024 16:00.The process is available again.

  6. Request Binding Tariff Information (BTI) is unavailable

    19-03-2024 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 19-03-2024 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  7. Entry of goods to the EU (ICS2) is available (again)

    19-03-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 19-03-2024 13:23.The process is available again.

  8. Entry of goods to the EU (Single Window) is available (again)

    19-03-2024 -

    The process Entry of goods to the EU (Single Window) is available (again) from Tuesday 19-03-2024 13:23.The process is available again.

  9. Entry of goods to the EU (Single Window) availability is limited

    19-03-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Tuesday 19-03-2024 11:55. There are currently problems with message handling offered through the Single Window platform. This is impacting...

  10. Entry of goods to the EU (ICS2) availability is limited

    19-03-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Tuesday 19-03-2024 11:54. There are currently problems with message handling offered through the National System (NES). This is impacting the...

  11. Entry of goods to the EU (Single Window) availability is under investigation

    19-03-2024 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Tuesday 19-03-2024 11:16.Signals about a possible disruption have been received.

  12. Entry of goods to the EU (ICS2) availability is under investigation

    19-03-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Tuesday 19-03-2024 11:16.Signals about a possible disruption have been received.

  13. Scan in Rotterdam is available (again)

    19-03-2024 -

    The process Scan in Rotterdam is available (again) from Tuesday 19-03-2024 08:08.The process is available again. The scan at the container terminal Euromax (EMX) is available again. You can no longer use the emergency procedure...

  14. Mijn Douane is available (again)

    18-03-2024 -

    The process Mijn Douane is available (again) from Monday 18-03-2024 17:55.The process is available again.

  15. Mijn Douane availability is limited

    18-03-2024 -

    The availability of the process Mijn Douane is limited from Monday 18-03-2024 15:03.At this time, you will not be provided with payment details when submitting an excise tax return. A solution is being worked on....

  16. Scan in Rotterdam availability is limited

    15-03-2024 -

    The availability of the process Scan in Rotterdam is limited from Friday 15-03-2024 10:01. Scanning at the DELTA container terminal APMTR and ECT is available again. You can no longer use the emergency procedure posted...

  17. Scan in Rotterdam availability is limited

    15-03-2024 -

    The availability of the process Scan in Rotterdam is limited from Friday 15-03-2024 08:41. The scan at the container terminal Euromax (EMX) is temporarily unavailable. The replacement scan is the RIT scan located at Bosporusstraat...

  18. Import to EU, Export from EU and Storage (DMS) is available (again)

    13-03-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 13-03-2024 12:30.Maintenance has been cancelled. The previously reported maintenance to Import to EU, Export from EU and Storage (DMS)...

  19. Import to EU, Export from EU and Storage (AGS) is available (again)

    13-03-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 13-03-2024 12:30.Maintenance has been cancelled. The previously reported maintenance to Import to EU, Export from EU and Storage (AGS)....

  20. Scan in Rotterdam is available (again)

    13-03-2024 -

    The process Scan in Rotterdam is available (again) from Wednesday 13-03-2024 10:58.The process is available again. The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...

  21. Scan in Rotterdam availability is limited

    13-03-2024 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 13-03-2024 08:17.De scan on the container terminal APMT2 is not yet available. The replacing scan is the HICO scan located at Bosporusstraat 5,...

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-03-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 12-03-2024 13:13.The process is available again. The emergency procedure is not or no longer applicable

  23. Mijn Douane is available (again)

    12-03-2024 -

    The process Mijn Douane is available (again) from Tuesday 12-03-2024 12:23.The process is available again. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-03-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 12-03-2024 12:00.The process is available again. The emergency procedure is not or no longer applicable

  25. Consulting Tariff information is available (again)

    12-03-2024 -

    The process Consulting Tariff information is available (again) from Tuesday 12-03-2024 11:45.The process is available again. The emergency procedure is not or no longer applicable