Go directly to filters
Go directly to content
Go directly to footer
5311 results in disruptions and maintenance, filtered by
EU Customs Trader Portal is unavailable
The process EU Customs Trader Portal is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET
Request Binding Tariff Information (BTI) is unavailable
The process Request Binding Tariff Information (BTI) is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET
Request Authorized Economic Operator (AEO) is unavailable
The process Request Authorized Economic Operator (AEO) is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET
EU Trader Portal is unavailable
The process EU Trader Portal is unavailable from Friday 04-11-2022 20:00. Application(s) possibly unavailable: Start Date/Time of change: 04/11/22 20:00 CET End Date/Time of change: 06/11/22 23:59 CET
Entry of goods to the EU (ICS2) is unavailable
The process Entry of goods to the EU (ICS2) is unavailable from Friday 04-11-2022 20:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...
Mijn Douane is available (again)
The process Mijn Douane is available (again) from Friday 04-11-2022 19:08. The process is available again.
Mijn Douane is unavailable
The process Mijn Douane is unavailable from Friday 04-11-2022 17:15. Due to maintenance on Friday 4 November, you will not be able to submit a declaration or request for a refund of excise duty or...
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Tuesday 01-11-2022 12:58. The process is available again.
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Tuesday 01-11-2022 11:40. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.
Transport (NCTS) availability is under investigation
The availability of the process Transport (NCTS) is under investigation from Tuesday 01-11-2022 12:14. Signals about a possible disruption have been received.
Trade and Transport Gateway (HTG) is available (again)
The process Trade and Transport Gateway (HTG) is available (again) from Monday 31-10-2022 12:26. The process is available again.
Trade and Transport Gateway (HTG) availability is limited
The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 31-10-2022 09:15. We are currently experiencing issues with the MSA mailboxes. It may be that no connection can be established. A...
Request Authorized Economic Operator (AEO) is available (again)
The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 29-10-2022 21:00. The process is available again.
Request Authorized Economic Operator (AEO) is unavailable
The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 29-10-2022 07:00. Maintenance Start Date/Time unavailability:29/10/2022 07:00 CET End Date/Time unavailability:29/10/2022 21:00 CET
Entry of goods to the EU (ICS2) is available (again)
The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 17:53. The process is available again. The emergency procedure is not or no longer applicable
Entry of goods to the EU (ICS2) availability is limited
The availability of the process Entry of goods to the EU (ICS2) is limited from Thursday 27-10-2022 13:39. This malfunction only relates to these messages: ☒ Risk assessment of already lodged ENS ☒ Presentation ☒...
Entry of goods to the EU (ICS2) is available (again)
The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 09:15. The process is available again.
Entry of goods to the EU (ICS2) is unavailable
The process Entry of goods to the EU (ICS2) is unavailable from Thursday 27-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...
Information document (INF) is available (again)
The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.
Information document (INF) is available (again)
The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.
SPOC SafeSeaNet reports (Single Window) is available (again)
The process SPOC SafeSeaNet reports (Single Window) is available (again) from Thursday 20-10-2022 15:37. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.
Mijn Douane is available (again)
The process Mijn Douane is available (again) from Thursday 20-10-2022 16:37. The disruption has been resolved. We apologise for any inconvenience.
Mijn Douane is unavailable
The process Mijn Douane is unavailable from Thursday 20-10-2022 15:11. My Customs is currently unavailable due to a technical malfunction.
SPOC SafeSeaNet reports (Single Window) is unavailable
The process SPOC SafeSeaNet reports (Single Window) is unavailable from Thursday 20-10-2022 10:13. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. The problem is under investigation, unfortunately...
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Wednesday 19-10-2022 15:17. Maintenance has been completed.