Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6112 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Request Binding Tariff Information (BTI) is unavailable

    05-04-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 05-04-2023 19:30. Application Maintenance

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    05-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 05-04-2023 12:28.The process is available again. The emergency procedure is not or no longer applicable

  3. Import to EU, Export from EU and Storage (AGS) availability is limited

    05-04-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 05-04-2023 08:31.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  4. Information document (INF) is available (again)

    30-03-2023 -

    The process Information document (INF) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  5. Registered Exporter (REX) is available (again)

    30-03-2023 -

    The process Registered Exporter (REX) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  6. EU Customs Trader Portal is available (again)

    30-03-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  7. Request Binding Tariff Information (BTI) is available (again)

    30-03-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  8. Request Authorized Economic Operator (AEO) is available (again)

    30-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  9. Information document (INF) is unavailable

    30-03-2023 -

    The process Information document (INF) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  10. Registered Exporter (REX) is unavailable

    30-03-2023 -

    The process Registered Exporter (REX) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  11. EU Customs Trader Portal is unavailable

    30-03-2023 -

    The process EU Customs Trader Portal is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  12. Request Binding Tariff Information (BTI) is unavailable

    30-03-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  13. Request Authorized Economic Operator (AEO) is unavailable

    30-03-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  14. Request Authorized Economic Operator (AEO) is available (again)

    29-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 29-03-2023 07:33.The process is available again.

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 28-03-2023 19:53.The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies for...

  16. Request Authorized Economic Operator (AEO) is unavailable

    28-03-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 28-03-2023 19:00. Infrastructure Maintenance

  17. Import to EU, Export from EU and Storage (AGS) availability is limited

    28-03-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 28-03-2023 14:13.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  18. EU Trader Portal is available (again)

    28-03-2023 -

    The process EU Trader Portal is available (again) from Tuesday 28-03-2023 10:01.The process is available again.

  19. EU Trader Portal is unavailable

    28-03-2023 -

    The process EU Trader Portal is unavailable from Monday 27-03-2023 07:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. As requested by DG TAXUD (

  20. Scan in Rotterdam is available (again)

    27-03-2023 -

    The process Scan in Rotterdam is available (again) from Monday 27-03-2023 12:42.The process is available again.

  21. Scan in Rotterdam availability is limited

    27-03-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 27-03-2023 08:30.

  22. EU Trader Portal is available (again)

    21-03-2023 -

    The process EU Trader Portal is available (again) from Tuesday 21-03-2023 21:00.The process is available again. Infrastructure changes

  23. Request Binding Tariff Information (BTI) is available (again)

    21-03-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 21-03-2023 20:00.The process is available again.

  24. Request Authorized Economic Operator (AEO) is available (again)

    21-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 21-03-2023 20:00.The process is available again.

  25. Information document (INF) is available (again)

    21-03-2023 -

    The process Information document (INF) is available (again) from Tuesday 21-03-2023 20:00.The process is available again.