Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7037 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. EU Customs Trader Portal availability is limited

    31-10-2023 -

    The availability of the process EU Customs Trader Portal is limited from Thursday 26-10-2023 10:24.There are problems with the permissions on the EU Trader Portals. Companies that log in as a representative receive an error...

  2. Request Binding Tariff Information (BTI) is available (again)

    28-10-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Saturday 28-10-2023 14:00.The process is available again.

  3. Request Binding Tariff Information (BTI) is unavailable

    28-10-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 28-10-2023 11:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  4. Customs E-Commerce (Deco) is available (again)

    24-10-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 24-10-2023 18:54.The process is available again.

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 24-10-2023 18:53.The process is available again. The emergency procedure is not or no longer applicable

  6. Consulting Tariff information is available (again)

    24-10-2023 -

    The process Consulting Tariff information is available (again) from Tuesday 24-10-2023 18:54.The process is available again.

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 24-10-2023 18:53.The process is available again. The emergency procedure is not or no longer applicable

  8. Customs E-Commerce (Deco) is unavailable

    24-10-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 17:10.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The Customs E-Commerce (Deco) process is not available from Tuesday...

  9. Consulting Tariff information is unavailable

    24-10-2023 -

    The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 17:08. The Consult process Rate information is not available from Tuesday 24-10-2023 10:45. Messaging is currently not possible due to a malfunction. Sorry for the...

  10. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 17:06.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The Import into the...

  11. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 17:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The Import into the...

  12. Consulting Tariff information is unavailable

    24-10-2023 -

    The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 3:00 PM/AM

  13. Customs E-Commerce (Deco) is unavailable

    24-10-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 3:00 PM/AM

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

  15. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

  16. Customs E-Commerce (Deco) is unavailable

    24-10-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 15:00 PM/AM

  17. Consulting Tariff information is unavailable

    24-10-2023 -

    The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 15:00 PM/AM

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

  20. Consulting Tariff information is unavailable

    24-10-2023 -

    The process Consulting Tariff information is unavailable from Tuesday 24-10-2023 11:04.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 12:30 PM/AM

  21. Customs E-Commerce (Deco) is unavailable

    24-10-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 24-10-2023 10:45.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the next update at 12:30 PM/AM

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 24-10-2023 10:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

  23. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 24-10-2023 10:27.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You will receive the...

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    18-10-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 18-10-2023 15:51.The process is available again. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (AGS) availability is limited

    18-10-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 16-10-2023 11:00. You are allowed to use the fall-back procedure. However: it is our advice to use...