Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5924 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs Decision Management System (CDMS) is unavailable

    02-02-2023 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 02-02-2023 19:00. New Application release - version 4.2.1.0 Start Date/Time unavailability: 02/02/2023 19:00 CET End Date/Time unavailability: 02/02/2023 20:30 CET

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 02-02-2023 14:11. The process is available again. The emergency procedure is not or no longer applicable

  3. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 02-02-2023 13:12. At the moment you will only receive an ACC (acceptance message). The declaration will not...

  4. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 02-02-2023 12:53. The next update will be posted at 13:10 PM.

  5. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 02-02-2023 12:40. Signals about a possible disruption have been received. The next update will be posted...

  6. Mijn Douane is available (again)

    01-02-2023 -

    The process Mijn Douane is available (again) from Wednesday 01-02-2023 12:53. The process is available again.

  7. Exit from the EU (Single Window) is available (again)

    01-02-2023 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  8. Ship stores is available (again)

    01-02-2023 -

    The process Ship stores is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  9. Entry of goods to the EU (Single Window) is available (again)

    01-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  10. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 01-02-2023 12:50. The process is available again. The emergency procedure is not or no longer applicable

  11. DMS Pilot is available (again)

    01-02-2023 -

    The process DMS Pilot is available (again) from Wednesday 01-02-2023 12:49. The process is available again.

  12. Transport (NCTS) is available (again)

    01-02-2023 -

    The process Transport (NCTS) is available (again) from Wednesday 01-02-2023 12:49. The process is available again.

  13. Customs E-Commerce (Deco) is available (again)

    01-02-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 01-02-2023 12:47. The process is available again.

  14. Mijn Douane is unavailable

    01-02-2023 -

    The process Mijn Douane is unavailable from Wednesday 01-02-2023 11:49. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-02-2023 11:15. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  16. Transport (NCTS) availability is limited

    01-02-2023 -

    The availability of the process Transport (NCTS) is limited from Wednesday 01-02-2023 11:00. At this moment the messaging is delayed. The next update will be posted at 1 PM

  17. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. Customs E-Commerce (Deco) is unavailable

    01-02-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. DMS Pilot is unavailable

    01-02-2023 -

    The process DMS Pilot is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  20. Ship stores availability is limited

    01-02-2023 -

    The availability of the process Ship stores is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  21. Exit from the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  22. Entry of goods to the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  23. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    01-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 01-02-2023 10:29. Signals about a possible disruption have been received. The next update will be posted...

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    31-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 31-01-2023 13:43. The process is available again. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). The outtage is not resolved yet. The next update...