Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6135 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Entry of goods to the EU (Single Window) is unavailable

    06-02-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Mijn Douane availability is limited

    06-02-2022 -

    The availability of the process Mijn Douane is limited from Sunday 06-02-2022 08:00. On Sunday, February 6, 2022, there will be maintenance on Mijn Douane, between 08:00 and 12:00. In that case, you cannot submit...

  3. Trade and Transport Gateway (HTG) is available (again)

    05-02-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 05-02-2022 10:07. The process is available again. The emergency procedure is not or no longer applicable

  4. Trade and Transport Gateway (HTG) availability is under investigation

    04-02-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is under investigation from Friday 04-02-2022 20:34. There may be problems delivering messages. You are allowed to use the fall-back procedure. However: it is our...

  5. Trade and Transport Gateway (HTG) availability is under investigation

    04-02-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is under investigation from Friday 04-02-2022 18:18. There may be problems delivering messages.

  6. Customs Decision Management System (CDMS) is available (again)

    04-02-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Friday 04-02-2022 01:00. The process is available again.

  7. EU Trader Portal is available (again)

    04-02-2022 -

    The process EU Trader Portal is available (again) from Friday 04-02-2022 01:00. The process is available again.

  8. Customs Decision Management System (CDMS) is unavailable

    03-02-2022 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 03-02-2022 19:00. Installation of CDMS and TP official releases 2.6.0.0 Start Date/Time unavailability:03/02/2022 19:00:00 CET End Date/Time unavailability:04/02/2022 01:00:00 CET 03/02/2022 19:00:00 CET 04/02/2022...

  9. EU Trader Portal is unavailable

    03-02-2022 -

    The process EU Trader Portal is unavailable from Thursday 03-02-2022 19:00. Installation of CDMS and TP official releases 2.6.0.0 Start Date/Time unavailability:03/02/2022 19:00:00 CET End Date/Time unavailability:04/02/2022 01:00:00 CET 03/02/2022 19:00:00 CET 04/02/2022 01:00:00 CET

  10. Transport (NCTS) is available (again)

    02-02-2022 -

    The process Transport (NCTS) is available (again) from Wednesday 02-02-2022 13:19. The process is available again.

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 02-02-2022 12:52. The process is available again.

  12. Transport (NCTS) availability is under investigation

    02-02-2022 -

    The availability of the process Transport (NCTS) is under investigation from Wednesday 02-02-2022 12:35. Signals about a possible disruption have been received.

  13. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    02-02-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 02-02-2022 11:19. Signals about a possible disruption have been received.

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 01-02-2022 15:41. Action requested in response to the malfunction in AGS: If you have not received a return message...

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 01-02-2022 13:54. The process is available again. The emergency procedure is not or no longer applicable

  16. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 01-02-2022 12:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  17. Import to EU, Export from EU and Storage (AGS) availability is limited

    01-02-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 01-02-2022 11:46. There is currently a delay in message traffic. A solution is being worked on. Sorry...

  18. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    01-02-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 01-02-2022 11:15. Signals about a possible disruption have been received.

  19. Import to EU, Export from EU and Storage (AGS) is available (again)

    30-01-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 30-01-2022 21:20. The backlog in processing the messages has been cleared. Messages can be delivered as usual again. The...

  20. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-01-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 30-01-2022 11:56. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are...

  21. Import to EU, Export from EU and Storage (AGS) availability is limited

    30-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Sunday 30-01-2022 07:36. Currently there is a partial disruption in the messaging system. It is possible that you...

  22. Import to EU, Export from EU and Storage (AGS) availability is limited

    29-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 29-01-2022 20:35. Currently there is a partial disruption in the messaging system. It is possible that you...

  23. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    29-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Saturday 29-01-2022 19:23. Signals about a possible disruption have been received.

  24. Mijn Douane is available (again)

    29-01-2022 -

    The process Mijn Douane is available (again) from Saturday 29-01-2022 16:42. Maintenance has been completed.

  25. Customs E-Commerce (Deco) is available (again)

    29-01-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 29-01-2022 16:42. Maintenance has been completed.