Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5696 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Reporting persons on board (Single Window – PAX) is unavailable

    06-04-2021 -

    The process Reporting persons on board (Single Window – PAX) is unavailable from Tuesday 06-04-2021 21:08. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  2. Pré Production HTG is available (again)

    06-04-2021 -

    The process Pré Production HTG is available (again) from Tuesday 06-04-2021 12:41. The process is available again.

  3. Trade and Transport Gateway (HTG) is available (again)

    06-04-2021 -

    The process Trade and Transport Gateway (HTG) is available (again) from Tuesday 06-04-2021 12:41. The process is available again.

  4. Pré Production HTG is available (again)

    01-04-2021 -

    The process Pré Production HTG is available (again) from Thursday 01-04-2021 16:58. The process is available again.

  5. Trade and Transport Gateway (HTG) is available (again)

    01-04-2021 -

    The process Trade and Transport Gateway (HTG) is available (again) from Thursday 01-04-2021 16:58. The process is available again.

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    31-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 31-03-2021 12:37. Maintenance has been completed. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    31-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 31-03-2021 12:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  8. Transport (NCTS) is available (again)

    29-03-2021 -

    The process Transport (NCTS) is available (again) from Monday 29-03-2021 15:15. The delay in this proces has been resolved. Messages will be processed at the usual pace again. Apologies for any inconvenience.

  9. Transport (NCTS) availability is under investigation

    29-03-2021 -

    The availability of the process Transport (NCTS) is under investigation from Monday 29-03-2021 15:06. Signals about a possible disruption have been received.

  10. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 26-03-2021 15:35. The process is available again. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (AGS) availability is limited

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 26-03-2021 12:02. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  12. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 26-03-2021 12:01. Signals about a possible disruption have been received. Currently, not all returns are processed...

  13. Scan in Rotterdam is available (again)

    26-03-2021 -

    The process Scan in Rotterdam is available (again) from Friday 26-03-2021 11:16. The process is available again. "The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is available again. You can no longer use the...

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-03-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 26-03-2021 10:54. The delay in this proces has been resolved. Messages will be processed at the usual pace again....

  15. Import to EU, Export from EU and Storage (AGS) availability is limited

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 26-03-2021 10:27. Currently, not all returns are processed immediately. These are only declarations that contain a document...

  16. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    26-03-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 26-03-2021 10:12. Signals about a possible disruption have been received. Concerning declarations with a license for...

  17. Information document (INF) is available (again)

    25-03-2021 -

    The process Information document (INF) is available (again) from Thursday 25-03-2021 23:05. The process is available again.

  18. Customs Decision Management System (CDMS) is available (again)

    25-03-2021 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 25-03-2021 23:05. The process is available again.

  19. EU Trader Portal is available (again)

    25-03-2021 -

    The process EU Trader Portal is available (again) from Thursday 25-03-2021 23:05. The process is available again.

  20. Information document (INF) is unavailable

    25-03-2021 -

    The process Information document (INF) is unavailable from Thursday 25-03-2021 19:00. Reason for unavailability: Installation of CDMS and TP official releases 2.3.3 in the Production environment

  21. Customs Decision Management System (CDMS) is unavailable

    25-03-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 25-03-2021 19:00. Reason for unavailability: Installation of CDMS and TP official releases 2.3.3 in the Production environment

  22. EU Trader Portal is unavailable

    25-03-2021 -

    The process EU Trader Portal is unavailable from Thursday 25-03-2021 19:00. Reason for unavailability: Installation of CDMS and TP official releases 2.3.3 in the Production environment

  23. Scan in Rotterdam availability is limited

    25-03-2021 -

    The availability of the process Scan in Rotterdam is limited from Thursday 25-03-2021 13:17. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...

  24. SPOC SafeSeaNet reports (Single Window) is available (again)

    24-03-2021 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Wednesday 24-03-2021 15:02. The process is available again.

  25. SPOC SafeSeaNet reports (Single Window) is unavailable

    24-03-2021 -

    The process SPOC SafeSeaNet reports (Single Window) is unavailable from Wednesday 24-03-2021 10:00. Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...