Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

5683 results in disruptions and maintenance, filtered by

Category: Disruptions

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. EU Customs Trader Portal is unavailable

    30-01-2021 -

    The process EU Customs Trader Portal is unavailable from Saturday 30-01-2021 08:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET...

  2. Request Binding Tariff Information (BTI) is unavailable

    30-01-2021 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 30-01-2021 08:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00...

  3. Customs Decision Management System (CDMS) is unavailable

    30-01-2021 -

    The process Customs Decision Management System (CDMS) is unavailable from Saturday 30-01-2021 08:00. Infrastructure Maintenance Start Date/Time unavailability: 30/01/2021 08:00 CET End Date/Time unavailability: 01/02/2021 07:00 CET We apologize for any inconvenience this may cause...

  4. Import to EU, Export from EU and Storage (AGS) availability is limited

    25-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 25-01-2021 08:58. UPDATE, 27.01 09:30 AM At the moment there are still problems with AGS declarations where...

  5. Import to EU, Export from EU and Storage (AGS) availability is limited

    22-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Monday 18-01-2021 08:00. UPDATE, 22.01 10:00 AM At the moment there are still problems with AGS declarations where...

  6. Import to EU, Export from EU and Storage (AGS) availability is limited

    21-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 21-01-2021 12:22. The situation below still applies: At the moment there are still problems with AGS declarations...

  7. Import to EU, Export from EU and Storage (AGS) availability is limited

    21-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 21-01-2021 12:00. This concerns maintenance of the Import and Storage processes. Only “Output” messages will be processed...

  8. Reporting persons on board (Single Window – PAX) is available (again)

    20-01-2021 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Wednesday 20-01-2021 17:21. The disruption has been resolved. We apologise for any inconvenience.

  9. Transport (NCTS) is available (again)

    20-01-2021 -

    The process Transport (NCTS) is available (again) from Wednesday 20-01-2021 10:20. There may be problems with T documents from France. We are investigating this. If you do not receive a message back on an arrival...

  10. Reporting persons on board (Single Window – PAX) availability is limited

    20-01-2021 -

    The availability of the process Reporting persons on board (Single Window – PAX) is limited from Wednesday 20-01-2021 08:47. Currently there is a partial disruption in the messaging system. It is possible that you will...

  11. Import to EU, Export from EU and Storage (AGS) availability is limited

    19-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 19-01-2021 13:00. Maintenance has been completed successfully. ----------------------------- The situation below still applies: At the moment there...

  12. Import to EU, Export from EU and Storage (AGS) availability is limited

    19-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 19-01-2021 12:00. At this moment there is maintenance of the Import and Storage processes. Only “Output” messages...

  13. Import to EU, Export from EU and Storage (AGS) availability is limited

    19-01-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 19-01-2021 10:36. At the moment there are problems with AGS declarations where the 'payment by' (payer) box...

  14. Scan in Rotterdam is available (again)

    19-01-2021 -

    The process Scan in Rotterdam is available (again) from Tuesday 19-01-2021 07:05. The process is available again.

  15. Scan in Rotterdam availability is limited

    18-01-2021 -

    The availability of the process Scan in Rotterdam is limited from Monday 18-01-2021 14:05. The scan at the container terminal Euromax (EMX) is temporarily unavailable. "The scan at the container terminal Euromax (EMX) is temporarily...

  16. Transport (NCTS) is available (again)

    16-01-2021 -

    The process Transport (NCTS) is available (again) from Saturday 16-01-2021 09:49. Maintenance has been completed.

  17. Ship stores is available (again)

    16-01-2021 -

    The process Ship stores is available (again) from Saturday 16-01-2021 09:48. Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Exit from the EU (Single Window) is available (again)

    16-01-2021 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 16-01-2021 09:48. Maintenance has been completed. The emergency procedure is not or no longer applicable

  19. Transport of excisable goods (EMCS) is available (again)

    16-01-2021 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 16-01-2021 09:48. Maintenance has been completed.

  20. Import to EU, Export from EU and Storage (AGS) is available (again)

    16-01-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 16-01-2021 09:48. Maintenance has been completed. The emergency procedure is not or no longer applicable

  21. Entry of goods to the EU (Single Window) is available (again)

    16-01-2021 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 16-01-2021 09:48. Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Transport (NCTS) availability is under investigation

    16-01-2021 -

    The availability of the process Transport (NCTS) is under investigation from Saturday 16-01-2021 09:35. Signals about a possible disruption have been received.

  23. Ship stores is unavailable

    16-01-2021 -

    The process Ship stores is unavailable from Saturday 16-01-2021 08:00. Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  24. Entry of goods to the EU (Single Window) is unavailable

    16-01-2021 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 16-01-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  25. Exit from the EU (Single Window) is unavailable

    16-01-2021 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 16-01-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...