Maintenance | Dutch Customs National Helpdesk (NHD)

Scheduled maintenance Ship stores (Single Window)

03-12-2025 -

Required maintenance on Government systems will be performed from Saturday 13-12-2025 10:00 until (expected end-time) Saturday 13-12-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance has started. You can deliver messages...

Scheduled maintenance Transport (NCTS phase 5)

03-12-2025 -

Required maintenance on Government systems will be performed from Saturday 13-12-2025 10:00 until (expected end-time) Saturday 13-12-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

03-12-2025 -

Required maintenance on Government systems will be performed from Saturday 13-12-2025 08:00 until (expected end-time) Saturday 13-12-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Customs E-Commerce (Deco)

03-12-2025 -

Required maintenance on Government systems will be performed from Saturday 13-12-2025 08:00 until (expected end-time) Saturday 13-12-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Transport (NCTS phase 5)

03-12-2025 -

Required maintenance on Government systems will be performed from Sunday 07-12-2025 09:00 until (expected end-time) Sunday 07-12-2025 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

26-11-2025 -

Required maintenance on Government systems will be performed from Sunday 07-12-2025 08:00 until (expected end-time) Sunday 07-12-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Entry of goods to the EU (ICS2)

25-11-2025 -

Required maintenance on Government systems will be performed from Wednesday 03-12-2025 10:30 until (expected end-time) Wednesday 03-12-2025 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: On Wednesday 3-12-2025 from 10:30 until 11:00 (...

Scheduled maintenance Transport of excisable goods (EMCS)

20-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

17-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Entry of goods to the EU (ICS2)

17-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

Scheduled maintenance Consulting Tariff information

13-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

13-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Mijn Douane

13-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Customs E-Commerce (Deco)

13-11-2025 -

Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Scheduled maintenance Mijn Douane

11-11-2025 -

Required maintenance on Government systems will be performed from Tuesday 11-11-2025 16:00 until (expected end-time) Tuesday 11-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: mycustoms is limitedly available, excise goods transport is...