EU Trader Portal
You can use the EU Trader Portal for applying for and changing (a number of) DWU authorisations. In the overview of customs authorisations you can see which license types are included in the EU Trader Portal. This portal will be gradually expanded in 2021 with the other DWU permits.
EU Customs Trader Portal
You can use the EU Customs Trader Portal to apply for an AEO authorisation and Binding Tariff Information (BTI) and Information document (INF). You can also change your AEO authorisation in this portal. You can only view the BTI if it is linked to your EORI number.
Mijn Douane
On this portal you can File excise and consumption tax returns (daily, weekly and periodic returns) and request a refund of excise and consumption taxes.
Log in with eRecognition
You can log in with eRecognition (eHerkenning), Reliability level 3. eRecognition is a standardised login system which enables governments to make their services accessible online and secure to companies. You can apply for eRecognition at one of these suppliers.
Availability and maintenance
Processes | Status | Last update | Details |
---|---|---|---|
Mijn Douane | Available | Sat 02-11-2024 – 08:31 | |
EU Trader Portal | Available | Sun 20-10-2024 – 23:00 | |
Customs Decision Management System (CDMS) | Available | Sun 20-10-2024 – 23:00 | |
EU Customs Trader Portal | Available | Sun 20-10-2024 – 23:00 | |
Proof of Union Status (PoUS) | Available | Sun 20-10-2024 – 23:00 | |
ICS2 Shared Trader Interface / Portal (STI-STP) | Available | Tue 29-10-2024 – 16:29 | |
Request Binding Tariff Information (BTI) | Available | Sun 20-10-2024 – 23:00 | |
Request Authorized Economic Operator (AEO) | Available | Sun 20-10-2024 – 23:00 | |
Information document (INF) | Available | Sun 20-10-2024 – 23:00 | |
Registered Exporter (REX) | Available | Sun 20-10-2024 – 23:00 |
Stay informed
Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS.
News
- 12-05-2022 12:06 Day after Ascension
- 25-04-2022 09:39 The NHD will be closed on Wednesday 27 April and Thursday 5 May
- 11-04-2022 08:40 Thursday 21 April the NHD closed from 12:00 pm
- 08-09-2021 12:03 NHD: Adjusted opening hours as of September 9
- 04-08-2021 10:29 NHD: difficult to reach due to technical problems