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7130 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Exit from the EU (Single Window) is unavailable

    04-05-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 04-05-2025 14:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure....

  2. Entry of goods to the EU (ICS2) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 04-05-2025 14:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back...

  3. Exit from the EU (Single Window) is unavailable

    04-05-2025 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 04-05-2025 14:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  4. Entry of goods to the EU (ICS2) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 04-05-2025 14:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  5. Entry of goods to the EU (Single Window) is unavailable

    04-05-2025 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 04-05-2025 14:07.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  6. Consulting Tariff information is available (again)

    04-05-2025 -

    The process Consulting Tariff information is available (again) from Sunday 04-05-2025 12:52.Maintenance has been completed. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 04-05-2025 12:52.Maintenance has been completed. The emergency procedure is not or no longer applicable

  8. Mijn Douane is available (again)

    04-05-2025 -

    The process Mijn Douane is available (again) from Sunday 04-05-2025 12:49.Maintenance has been completed. The emergency procedure is not or no longer applicable

  9. Import to EU, Export from EU and Storage (DMS) is available (again)

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 04-05-2025 12:45.Maintenance has been completed. The emergency procedure is not or no longer applicable

  10. Customs E-Commerce (Deco) is available (again)

    04-05-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 04-05-2025 12:45.Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Scheduled maintenance Request Authorized Economic Operator (AEO)

    04-05-2025 -

    Required maintenance on Government systems will be performed from Wednesday 07-05-2025 02:00 until (expected end-time) Sunday 04-05-2025 08:06.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been completed. You will be informed...

  12. Consulting Tariff information is unavailable

    04-05-2025 -

    The process Consulting Tariff information is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  13. Customs E-Commerce (Deco) is unavailable

    04-05-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  14. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    04-05-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  16. Mijn Douane is unavailable

    04-05-2025 -

    The process Mijn Douane is unavailable from Sunday 04-05-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  17. Request Authorized Economic Operator (AEO) is available (again)

    03-05-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 03-05-2025 04:00.Maintenance has been completed.

  18. Request Authorized Economic Operator (AEO) is unavailable

    02-05-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Friday 02-05-2025 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  19. Indication of the transport period in an NCTS declaration

    01-05-2025 -

    When making a Customs transit declaration, a final transport period must be specified. According to the Customs Manual, this transport period may ‘not exceed the time needed to reach the Office of Destination’. The transport...

  20. Import to EU, Export from EU and Storage (DMS) is available (again)

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 01-05-2025 11:16.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 01-05-2025 11:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 01-05-2025 09:37.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  23. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-05-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 01-05-2025 09:05.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  24. Scheduled maintenance Request Authorized Economic Operator (AEO)

    30-04-2025 -

    Required maintenance on Government systems will be performed from Friday 02-05-2025 20:00 until (expected end-time) Saturday 03-05-2025 04:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  25. Transport (NCTS phase 5) is available (again)

    30-04-2025 -

    The process Transport (NCTS phase 5) is available (again) from Wednesday 30-04-2025 10:01. The emergency procedure is not or no longer applicable