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8380 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Request Authorized Economic Operator (AEO) is unavailable

    22-11-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  2. Request Binding Tariff Information (BTI) is unavailable

    22-11-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  3. EU Customs Trader Portal is unavailable

    22-11-2025 -

    The process EU Customs Trader Portal is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    22-11-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  5. Consulting Tariff information is unavailable

    22-11-2025 -

    The process Consulting Tariff information is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  6. Entry of goods to the EU (ICS2) availability is limited

    22-11-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Saturday 22-11-2025 08:00. Maintenance on the Entry into the EU (ICS2) process. From Saturday 22-11-2025 20:00 uur t/m Sunday 23-11-2025...

  7. Import to EU, Export from EU and Storage (DMS) is unavailable

    22-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  8. Mijn Douane is unavailable

    22-11-2025 -

    The process Mijn Douane is unavailable from Saturday 22-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  9. Safeguard measures concerning ferro‑alloying elements

    21-11-2025 -

    On 18 November 2025, Implementing Regulation (EU) 2025/2351 was published, introducing safeguard measures concerning the import of certain ferro‑alloying elements. Tariff quotas have been opened for the relevant products. Once these tariff quotas are exhausted,...

  10. Download Tariff information is available (again)

    20-11-2025 -

    The process Download Tariff information is available (again) from Thursday 20-11-2025 14:42. All missing daily publications from Friday 14 November to Wednesday 19 November have been published in a single file: nederlands_gebruikstarief-2025_11_20_12_45_29_344.zip This means that...

  11. Scheduled maintenance Transport of excisable goods (EMCS)

    20-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 10:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  12. Ozone-depleting substances (ODS) is available (again)

    18-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 18-11-2025 20:31.The process is available again. The emergency procedure is not or no longer applicable

  13. Ozone-depleting substances (ODS) is unavailable

    18-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 18-11-2025 20:25.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  14. Import to EU, Export from EU and Storage (DMS) is available (again)

    18-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 18-11-2025 08:00.The process is available again.

  15. Import to EU, Export from EU and Storage (DMS) is unavailable

    18-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 18-11-2025 07:40.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  16. Import to EU, Export from EU and Storage (DMS) is unavailable

    18-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 18-11-2025 07:38.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  17. Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

    17-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  18. Scheduled maintenance Entry of goods to the EU (ICS2)

    17-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Sunday 23-11-2025 23:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  19. Download Tariff information is unavailable

    17-11-2025 -

    The process Download Tariff information is unavailable from Monday 17-11-2025 08:00.The Friday rate download and the full Saturday download are unavailable. We are working on a solution.

  20. Ozone-depleting substances (ODS) is available (again)

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 16-11-2025 18:15.The process is available again. The emergency procedure is not or no longer applicable

  21. Ozone-depleting substances (ODS) is unavailable

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Sunday 16-11-2025 18:14.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  22. Ozone-depleting substances (ODS) is available (again)

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 16-11-2025 13:56.The process is available again. The emergency procedure is not or no longer applicable

  23. Ozone-depleting substances (ODS) is unavailable

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Sunday 16-11-2025 13:55.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  24. Ozone-depleting substances (ODS) is available (again)

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Sunday 16-11-2025 13:52.The process is available again. The emergency procedure is not or no longer applicable

  25. Ozone-depleting substances (ODS) is unavailable

    16-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Sunday 16-11-2025 09:59.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...