Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7047 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Ship stores

    21-06-2023 -

    Required maintenance on Government systems will be performed from Saturday 01-07-2023 08:00 until (expected end-time) Saturday 01-07-2023 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Currently, there is no messaging possible due to...

  2. Scheduled maintenance Exit from the EU (Single Window)

    21-06-2023 -

    Required maintenance on Government systems will be performed from Saturday 01-07-2023 08:00 until (expected end-time) Saturday 01-07-2023 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    21-06-2023 -

    Required maintenance on Government systems will be performed from Saturday 01-07-2023 08:00 until (expected end-time) Saturday 01-07-2023 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2)

    21-06-2023 -

    Required maintenance on Government systems will be performed from Saturday 01-07-2023 08:00 until (expected end-time) Saturday 01-07-2023 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    21-06-2023 -

    Required maintenance on Government systems will be performed from Saturday 01-07-2023 08:00 until (expected end-time) Saturday 01-07-2023 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Request Authorized Economic Operator (AEO) is available (again)

    20-06-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 20-06-2023 20:00.The process is available again.

  7. DMS: Resolved issues with return messages

    20-06-2023 -
    Service message
     - 

    Have you received a CONTRL message on a DMS declaration that has already been submitted? Then our advice is to submit it again (using the same LRN). Due to problems with the ITX, these messages...

  8. Request Authorized Economic Operator (AEO) is unavailable

    20-06-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 20-06-2023 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  9. Scheduled maintenance Mijn Douane

    20-06-2023 -

    Required maintenance on Government systems will be performed from Friday 23-06-2023 17:15 until (expected end-time) Saturday 24-06-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  10. Transport (NCTS) is available (again)

    19-06-2023 -

    The process Transport (NCTS) is available (again) from Monday 19-06-2023 22:44.The process is available again. The emergency procedure is not or no longer applicable

  11. Transport (NCTS) is unavailable

    19-06-2023 -

    The process Transport (NCTS) is unavailable from Monday 19-06-2023 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

  12. Scan in Rotterdam is available (again)

    19-06-2023 -

    The process Scan in Rotterdam is available (again) from Monday 19-06-2023 08:35.The process is available again. De scan op de container terminal RWG is weer beschikbaar. U kunt geen gebruik meer maken van de noodprocedure...

  13. Scheduled maintenance Transport (NCTS)

    18-06-2023 -

    Required maintenance on Government systems will be performed from Monday 19-06-2023 19:00 until (expected end-time) Monday 19-06-2023 22:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  14. Entry of goods to the EU (ICS2) is available (again)

    16-06-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 16-06-2023 18:42.The process is available again.

  15. Entry of goods to the EU (ICS2) is unavailable

    16-06-2023 -

    The process Entry of goods to the EU (ICS2) is unavailable from Friday 16-06-2023 13:49.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Scan in Rotterdam availability is limited

    16-06-2023 -

    The availability of the process Scan in Rotterdam is limited from Friday 16-06-2023 07:02.

  17. Registered Exporter (REX) is available (again)

    15-06-2023 -

    The process Registered Exporter (REX) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  18. Customs Decision Management System (CDMS) is available (again)

    15-06-2023 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  19. EU Customs Trader Portal is available (again)

    15-06-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  20. Request Binding Tariff Information (BTI) is available (again)

    15-06-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  21. Request Authorized Economic Operator (AEO) is available (again)

    15-06-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  22. Information document (INF) is available (again)

    15-06-2023 -

    The process Information document (INF) is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  23. EU Trader Portal is available (again)

    15-06-2023 -

    The process EU Trader Portal is available (again) from Thursday 15-06-2023 21:30.The process is available again.

  24. DMS problems with declarations with document N853 (GGB-P)

    15-06-2023 -
    Service message
     - 

    Declarations with document code N853 (GGB-P) and associated special statement cannot be processed properly in DMS. For the time being, you can submit these declarations via AGS. You will be further informed when this is...

  25. Scan in Rotterdam availability is limited

    14-06-2023 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 14-06-2023 07:13.