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  1. Customs Decision Management System (CDMS) is unavailable

    27-04-2023 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 27-04-2023 20:00. New Application release - version 9.1.3 Start Date/Time unavailability: 27/04/2023 20:00 CET End Date/Time unavailability: 27/04/2023 22:00 CET 27/04/2023 20:00 CET 27/04/2023...

  2. EU Customs Trader Portal is unavailable

    27-04-2023 -

    The process EU Customs Trader Portal is unavailable from Thursday 27-04-2023 20:00. New Application release - version 9.1.3 Start Date/Time unavailability: 27/04/2023 20:00 CET End Date/Time unavailability: 27/04/2023 22:00 CET 27/04/2023 20:00 CET 27/04/2023 22:00...

  3. Request Binding Tariff Information (BTI) is unavailable

    27-04-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 27-04-2023 20:00. New Application release - version 9.1.3 Start Date/Time unavailability: 27/04/2023 20:00 CET End Date/Time unavailability: 27/04/2023 22:00 CET 27/04/2023 20:00 CET 27/04/2023...

  4. Request Authorized Economic Operator (AEO) is unavailable

    27-04-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 27-04-2023 20:00. New Application release - version 9.1.3 Start Date/Time unavailability: 27/04/2023 20:00 CET End Date/Time unavailability: 27/04/2023 22:00 CET 27/04/2023 20:00 CET 27/04/2023...

  5. Information document (INF) is unavailable

    27-04-2023 -

    The process Information document (INF) is unavailable from Thursday 27-04-2023 20:00. New Application release - version 9.1.3 Start Date/Time unavailability: 27/04/2023 20:00 CET End Date/Time unavailability: 27/04/2023 22:00 CET 27/04/2023 20:00 CET 27/04/2023 22:00 CET

  6. EU Trader Portal is unavailable

    27-04-2023 -

    The process EU Trader Portal is unavailable from Thursday 27-04-2023 20:00. New Application release - version 9.1.3 Start Date/Time unavailability: 27/04/2023 20:00 CET End Date/Time unavailability: 27/04/2023 22:00 CET 27/04/2023 20:00 CET 27/04/2023 22:00 CET

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 26-04-2023 11:24.The process is available again. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (DMS) is available (again)

    26-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 26-04-2023 11:24.The process is available again. The emergency procedure is not or no longer applicable

  9. Customs E-Commerce (Deco) is available (again)

    26-04-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 26-04-2023 11:23.The process is available again.

  10. Customs E-Commerce (Deco) is unavailable

    26-04-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 26-04-2023 11:00.due to emergency maintenance

  11. Import to EU, Export from EU and Storage (AGS) is unavailable

    26-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 26-04-2023 11:00.due to emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice to use...

  12. Import to EU, Export from EU and Storage (DMS) is unavailable

    26-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 26-04-2023 11:00.due to emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice to use...

  13. Scheduled maintenance Consulting Tariff information

    25-04-2023 -

    Required maintenance on Government systems will be performed from Sunday 07-05-2023 08:00 until (expected end-time) Sunday 07-05-2023 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability of...

  14. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Sunday 07-05-2023 08:00 until (expected end-time) Sunday 07-05-2023 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  15. ( UPDATE ) Scheduled maintenance Customs E-Commerce (Deco)

    25-04-2023 -

    Contrary to previous report, no emergency procedure active Previous message: -----------------------

  16. Scheduled maintenance Customs E-Commerce (Deco)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Wednesday 26-04-2023 11:00 until (expected end-time) Wednesday 26-04-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: due to emergency maintenance You are allowed to...

  17. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Wednesday 26-04-2023 11:00 until (expected end-time) Wednesday 26-04-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: due to emergency maintenance You are allowed to...

  18. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Wednesday 26-04-2023 11:00 until (expected end-time) Wednesday 26-04-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: due to emergency maintenance You are allowed to...

  19. Recovery Action following malfunction AGS (24-04)

    24-04-2023 -
    Service message
     - 

    If you have not received a return message on your AGS declaration, submitted on 24-04, then our advice is to submit it again with the same reference (LRN) number. This is to avoid double declarations....

  20. Scan in Rotterdam is available (again)

    24-04-2023 -

    The process Scan in Rotterdam is available (again) from Monday 24-04-2023 15:44.The process is available again.

  21. Import to EU, Export from EU and Storage (AGS) is available (again)

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 24-04-2023 13:42.The process is available again.

  22. Scan in Rotterdam availability is limited

    24-04-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 24-04-2023 13:20.Unable to communicate with NVWA (PD). The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO...

  23. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 24-04-2023 13:39.There is no message traffic for a short period due to a restart of the application. The emergency procedure...

  24. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 24-04-2023 13:07.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  25. Scan in Rotterdam is unavailable

    24-04-2023 -

    The process Scan in Rotterdam is unavailable from Monday 24-04-2023 13:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The scan on the container terminal RWG is temporarily unavailable....