Go directly to content Go directly to filters Go directly to footer

8380 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Ozone-depleting substances (ODS) is available (again)

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 15-11-2025 12:30.The process is available again. The emergency procedure is not or no longer applicable

  2. Ozone-depleting substances (ODS) is unavailable

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 15-11-2025 12:25.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  3. Ozone-depleting substances (ODS) is available (again)

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Saturday 15-11-2025 12:15.The process is available again. The emergency procedure is not or no longer applicable

  4. Ozone-depleting substances (ODS) is unavailable

    15-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Saturday 15-11-2025 12:10.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  5. Registration of foreign company eRecognition

    14-11-2025 -

    This form allows you to register your foreign company with Dutch Customs so that you have a tax number to apply for eRecognition to access the My Customs portal.

  6. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 14-11-2025 07:58.The process is available again. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 14-11-2025 03:44.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  8. Ozone-depleting substances (ODS) is available (again)

    13-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Thursday 13-11-2025 18:40.The process is available again. The emergency procedure is not or no longer applicable

  9. Ozone-depleting substances (ODS) is unavailable

    13-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Thursday 13-11-2025 18:35.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  10. Security changes for the HTG MSA interface - UPDATE

    13-11-2025 -

    Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...

  11. Scheduled maintenance Consulting Tariff information

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  12. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  13. Scheduled maintenance Mijn Douane

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  14. Scheduled maintenance Customs E-Commerce (Deco)

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  15. Ozone-depleting substances (ODS) is available (again)

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 12-11-2025 09:04.The process is available again. The emergency procedure is not or no longer applicable

  16. Ozone-depleting substances (ODS) is unavailable

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 12-11-2025 09:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  17. Ozone-depleting substances (ODS) is available (again)

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 11-11-2025 20:26.The process is available again. The emergency procedure is not or no longer applicable

  18. Mijn Douane is available (again)

    11-11-2025 -

    The process Mijn Douane is available (again) from Tuesday 11-11-2025 20:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  19. Ozone-depleting substances (ODS) is unavailable

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 11-11-2025 20:22.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  20. Proof of Union Status (PoUS) is available (again)

    11-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  21. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  22. Information document (INF) is available (again)

    11-11-2025 -

    The process Information document (INF) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  23. Registered Exporter (REX) is available (again)

    11-11-2025 -

    The process Registered Exporter (REX) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  24. Customs Decision Management System (CDMS) is available (again)

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  25. EU Customs Trader Portal is available (again)

    11-11-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.