7348 results
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Scheduled maintenance Consulting Tariff information
17-07-2025 -Required maintenance on Government systems will be performed from Saturday 26-07-2025 08:00 until (expected end-time) Saturday 26-07-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Scheduled maintenance Transport (NCTS phase 5)
17-07-2025 -Required maintenance on Government systems will be performed from Saturday 26-07-2025 10:00 until (expected end-time) Saturday 26-07-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Mijn Douane is available (again)
17-07-2025 -The process Mijn Douane is available (again) from Thursday 17-07-2025 09:52.The process is available again.
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Mijn Douane availability is limited
17-07-2025 -The availability of the process Mijn Douane is limited from Thursday 17-07-2025 09:43. Currently, the Excise sections (Ongoing Cases and Completed Cases) within MijnDouane are unavailable due to a technical issue. We apologize for the...
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Scheduled maintenance Entry of goods to the EU (ICS2)
16-07-2025 -Required maintenance on Government systems will be performed from Saturday 19-07-2025 10:00 until (expected end-time) Saturday 19-07-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...
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Change in DMS Archiving Period 14 July
11-07-2025 -To optimize the performance of our database, we have adjusted the archiving period for DMS declarations. Starting July 14, 2025, DMS declarations will be archived three weeks after reaching a final status. Please note the...
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Update: Czech office numbers
11-07-2025 -The correct Czech office numbers have now been migrated to our tables. From now on, it is again possible to file declarations with a Czech office of exit. As a result, the emergency procedure no...
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Scan in Rotterdam is available (again)
10-07-2025 -The process Scan in Rotterdam is available (again) from Thursday 10-07-2025 11:38.The process is available again. The scan at the container terminal APMT2 is available again. You can no longer use the emergency procedure posted...
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Update: Processing of IIAA messages in DMS
09-07-2025 -The problem with processing IIAA messages in DMS has now been fixed. Messages that had ended up in outages have been resubmitted and are now queued for processing. Please note that it may take some...
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Processing of IIAA messages in DMS
09-07-2025 -Since 06-07-2025, not all IIAA messages are being processed correctly in DMS. Some of the IIAA zip batches are not processed properly and end up in the error queue. Investigations have shown that the issue...
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Request Authorized Economic Operator (AEO) is available (again)
08-07-2025 -The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 08-07-2025 19:00.Maintenance has been completed.
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Transport of excisable goods (EMCS) is available (again)
08-07-2025 -The process Transport of excisable goods (EMCS) is available (again) from Tuesday 08-07-2025 17:33.The process is available again. The emergency procedure is not or no longer applicable
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Request Authorized Economic Operator (AEO) is unavailable
08-07-2025 -The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 08-07-2025 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.
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Transport of excisable goods (EMCS) is unavailable
08-07-2025 -The process Transport of excisable goods (EMCS) is unavailable from Tuesday 08-07-2025 16:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...
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Scheduled maintenance Request Authorized Economic Operator (AEO)
08-07-2025 -Required maintenance on Government systems will be performed from Tuesday 08-07-2025 17:00 until (expected end-time) Tuesday 08-07-2025 19:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...
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Scheduled maintenance Transport of excisable goods (EMCS)
08-07-2025 -Required maintenance on Government systems will be performed from Tuesday 08-07-2025 16:00 until (expected end-time) Tuesday 08-07-2025 17:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Temporary error message with Czech office numbers.
07-07-2025 -As of 1 July, the office numbers of Czech customs offices have changed. Due to technical reasons, these changes have not yet been migrated to our own tables. As a result, you may receive an...
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Follow-up notice recovery disruption VAT reverse charge - June 2025
07-07-2025 -Customs is working with the necessary priority to deal correctly and as appropriately as possible with the consequences of the disruption surrounding the VAT reverse charge (article 23).For many declarants, the impact could be limited...
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Request Authorized Economic Operator (AEO) is available (again)
07-07-2025 -The process Request Authorized Economic Operator (AEO) is available (again) from Monday 07-07-2025 09:00.Maintenance has been completed.
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Request Authorized Economic Operator (AEO) is unavailable
07-07-2025 -The process Request Authorized Economic Operator (AEO) is unavailable from Monday 07-07-2025 07:22.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.
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Ship stores (Single Window) is available (again)
06-07-2025 -The process Ship stores (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.
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Exit from the EU (Single Window) is available (again)
06-07-2025 -The process Exit from the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.
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Entry of goods to the EU (Single Window) is available (again)
06-07-2025 -The process Entry of goods to the EU (Single Window) is available (again) from Sunday 06-07-2025 12:47.The process is available again.
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Entry of goods to the EU (Single Window) availability is limited
06-07-2025 -The availability of the process Entry of goods to the EU (Single Window) is limited from Sunday 06-07-2025 12:06.At this moment the messaging is delayed.
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Exit from the EU (Single Window) is unavailable
06-07-2025 -The process Exit from the EU (Single Window) is unavailable from Sunday 06-07-2025 12:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.