Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7047 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    10-04-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  2. EU Customs Trader Portal is available (again)

    10-04-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 10-04-2025 03:00.Maintenance has been completed.

  3. Information document (INF) is unavailable

    09-04-2025 -

    The process Information document (INF) is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  4. Proof of Union Status (PoUS) is unavailable

    09-04-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  5. Entry of goods to the EU (ICS2) availability is limited

    09-04-2025 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 09-04-2025 21:00.Maintenance on the Entry into the EU (ICS2) process. From Saturday 18/01/2025 09:00 to Saturday 18/01/2025 12:00 (CET)...

  6. EU Trader Portal is unavailable

    09-04-2025 -

    The process EU Trader Portal is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  7. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    09-04-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  8. EU Customs Trader Portal is unavailable

    09-04-2025 -

    The process EU Customs Trader Portal is unavailable from Wednesday 09-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  9. Scheduled maintenance Entry of goods to the EU (ICS2)

    09-04-2025 -

    Required maintenance on Government systems will be performed from Wednesday 09-04-2025 21:00 until (expected end-time) Thursday 10-04-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  10. Entry of goods to the EU (ICS2) is available (again)

    09-04-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 09-04-2025 10:00.Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Entry of goods to the EU (ICS2) is unavailable

    09-04-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 09-04-2025 10:00. Maintenance on the Entry into the EU (ICS2) process. This has an impact on: ICS2 - sending messages ICS2 -...

  12. Scheduled maintenance EU Customs Trader Portal, EU Trader Portal, ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

    09-04-2025 -

    Required maintenance on Government systems will be performed from Wednesday 09-04-2025 21:00 until (expected end-time) Thursday 10-04-2025 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Unscheduled maintenance: The system is unavailable. Apologies for...

  13. Scheduled maintenance Entry of goods to the EU (ICS2)

    08-04-2025 -

    Required maintenance on Government systems will be performed from Wednesday 09-04-2025 10:00 until (expected end-time) Wednesday 09-04-2025 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  14. Download Tariff information is available (again)

    03-04-2025 -

    The process Download Tariff information is available (again) from Thursday 03-04-2025 09:15.The process is available again. Due to a technical fault, the tariff information for Tuesday 01-04-2025 is not available. To get the tariff in...

  15. Request Authorized Economic Operator (AEO) is available (again)

    03-04-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 03-04-2025 03:00.Maintenance has been completed.

  16. Request Authorized Economic Operator (AEO) is unavailable

    02-04-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 02-04-2025 21:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  17. Scheduled maintenance Transport of excisable goods (EMCS)

    02-04-2025 -

    Required maintenance on Government systems will be performed from Saturday 12-04-2025 08:00 until (expected end-time) Saturday 12-04-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  18. Scheduled maintenance Consulting Tariff information

    02-04-2025 -

    Required maintenance on Government systems will be performed from Saturday 12-04-2025 08:00 until (expected end-time) Saturday 12-04-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  19. Scheduled maintenance Transport (NCTS phase 4), Transport (NCTS phase 5)

    02-04-2025 -

    Required maintenance on Government systems will be performed from Saturday 12-04-2025 10:00 until (expected end-time) Saturday 12-04-2025 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  20. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    02-04-2025 -

    Required maintenance on Government systems will be performed from Saturday 12-04-2025 08:00 until (expected end-time) Saturday 12-04-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  21. Scheduled maintenance Mijn Douane

    02-04-2025 -

    Required maintenance on Government systems will be performed from Saturday 12-04-2025 08:00 until (expected end-time) Saturday 12-04-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  22. Scheduled maintenance Customs E-Commerce (Deco)

    02-04-2025 -

    Required maintenance on Government systems will be performed from Saturday 12-04-2025 08:00 until (expected end-time) Saturday 12-04-2025 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  23. Scan in Rotterdam is available (again)

    02-04-2025 -

    The process Scan in Rotterdam is available (again) from Wednesday 02-04-2025 11:10.The process is available again. The emergency procedure is not or no longer applicable

  24. Download Tariff information availability is limited

    02-04-2025 -

    The availability of the process Download Tariff information is limited from Wednesday 02-04-2025 09:29.Yesterday's 22:00 publication is not available

  25. Download Tariff information is available (again)

    01-04-2025 -

    The process Download Tariff information is available (again) from Tuesday 01-04-2025 16:05.The process is available again. The full download from Saturday, March 29, 2025, is not current. The next full download is up-to-date again. For...