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8241 results

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  • Disruptions and maintenance

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  1. EU Customs Trader Portal is available (again)

    15-10-2025 -

    The process EU Customs Trader Portal is available (again) from Wednesday 15-10-2025 15:12.The process is available again.

  2. Download Tariff information is available (again)

    15-10-2025 -

    The process Download Tariff information is available (again) from Wednesday 15-10-2025 15:11.The process is available again.

  3. Download Tariff information is unavailable

    15-10-2025 -

    The process Download Tariff information is unavailable from Wednesday 15-10-2025 09:52.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  4. Import to EU, Export from EU and Storage (DMS) is available (again)

    14-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Tuesday 14-10-2025 14:38.The process is available again. The emergency procedure is not or no longer applicable

  5. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 14-10-2025 13:05.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  6. Import to EU, Export from EU and Storage (DMS) is unavailable

    14-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 14-10-2025 13:05.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  7. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    14-10-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Tuesday 14-10-2025 12:48.Signals about a possible disruption have been received.

  8. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 12-10-2025 13:39.Maintenance has been completed. The emergency procedure is not or no longer applicable

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-10-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 12-10-2025 13:31.Maintenance has been completed. The emergency procedure is not or no longer applicable

  10. Consulting Tariff information is available (again)

    12-10-2025 -

    The process Consulting Tariff information is available (again) from Sunday 12-10-2025 13:31.Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Mijn Douane is available (again)

    12-10-2025 -

    The process Mijn Douane is available (again) from Sunday 12-10-2025 13:31.Maintenance has been completed. The emergency procedure is not or no longer applicable

  12. Customs E-Commerce (Deco) is available (again)

    12-10-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 12-10-2025 13:31.Maintenance has been completed. The emergency procedure is not or no longer applicable

  13. Customs E-Commerce (Deco) is unavailable

    12-10-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 12-10-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  14. Mijn Douane is unavailable

    12-10-2025 -

    The process Mijn Douane is unavailable from Sunday 12-10-2025 08:00.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    12-10-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 12-10-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  16. Consulting Tariff information is unavailable

    12-10-2025 -

    The process Consulting Tariff information is unavailable from Sunday 12-10-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  17. Import to EU, Export from EU and Storage (DMS) is unavailable

    12-10-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 12-10-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  18. Transport (NCTS phase 5) is available (again)

    10-10-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 10-10-2025 16:00.The process is available again. The backlog in processing arrival notifications for transport shipments and departure shipments involving foreign guarantees has been cleared....

  19. Transport (NCTS phase 5) is available (again)

    10-10-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 10-10-2025 16:00.The process is available again. The previously reported disruption in international message traffic has been resolved. Messages are being processed again, but there...

  20. Transport (NCTS phase 5) availability is limited

    10-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 10-10-2025 10:36. There may currently be issues with international message traffic. As a result, responses to arrival notifications of transport shipments may...

  21. Transport (NCTS phase 5) availability is limited

    10-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Friday 10-10-2025 10:36. There may currently be issues with international message traffic. As a result, responses to arrival notifications of transport shipments may...

  22. Entry of goods to the EU (ICS2) is available (again)

    09-10-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 09-10-2025 20:00.Maintenance has been completed.

  23. Entry of goods to the EU (ICS2) is unavailable

    09-10-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 09-10-2025 17:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  24. Update: Processing of declarations under regulation 61 10 temporarily disrupted in DMS

    09-10-2025 -

    This message is an update to the previously published service notice regarding regulation 61 10. It has now become clear that the issue is not caused by regulation 61 10 itself, but occurs with certain...

  25. Import cultural goods (ICG) is available (again)

    09-10-2025 -

    The process Import cultural goods (ICG) is available (again) from Thursday 09-10-2025 14:57.The process is available again. The emergency procedure is not or no longer applicable