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  • Type of information

  • Disruptions and maintenance

Adjusted opening hours NHD on Friday, Aug. 2.

30-07-2024 -

Due to the death of a close colleague, the National Customs Helpdesk will be closed from 12:00 on Friday, August 2. If you experience a problem in one of the Customs systems or you do...

Entry of goods to the EU (ICS2) is available (again)

27-07-2024 -

The process Entry of goods to the EU (ICS2) is available (again) from Saturday 27-07-2024 16:37.The process is available again. Maintenance has been finished The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is available (again)

27-07-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 27-07-2024 16:32.The process is available again. Maintenance has been finished

Import to EU, Export from EU and Storage (AGS) is available (again)

27-07-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 27-07-2024 14:25.The process is available again. Maintenance has been finished The emergency procedure is not or no longer applicable

Transport of excisable goods (EMCS) is available (again)

27-07-2024 -

The process Transport of excisable goods (EMCS) is available (again) from Saturday 27-07-2024 14:15.The process is available again. Maintenance has been finished The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is unavailable

27-07-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-07-2024 13:25.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Transport (NCTS) is available (again)

27-07-2024 -

The process Transport (NCTS) is available (again) from Saturday 27-07-2024 12:42.The process is available again. The maintenance has been finished succefully. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is available (again)

27-07-2024 -

The process Customs E-Commerce (Deco) is available (again) from Saturday 27-07-2024 12:35.The process is available again. The maintenance for this proces is finished The emergency procedure is not or no longer applicable

Ship stores (Single Window) is available (again)

27-07-2024 -

The process Ship stores (Single Window) is available (again) from Saturday 27-07-2024 10:10.The process is available again. The emergency procedure is not or no longer applicable

Exit from the EU (Single Window) is available (again)

27-07-2024 -

The process Exit from the EU (Single Window) is available (again) from Saturday 27-07-2024 10:10.The process is available again. The emergency procedure is not or no longer applicable

Entry of goods to the EU (Single Window) is available (again)

27-07-2024 -

The process Entry of goods to the EU (Single Window) is available (again) from Saturday 27-07-2024 10:10.The process is available again. The emergency procedure is not or no longer applicable

Mijn Douane is available (again)

27-07-2024 -

The process Mijn Douane is available (again) from Saturday 27-07-2024 10:10.The process is available again. The emergency procedure is not or no longer applicable

Transport (NCTS) is unavailable

27-07-2024 -

The process Transport (NCTS) is unavailable from Saturday 27-07-2024 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

Consulting Tariff information is available (again)

27-07-2024 -

The process Consulting Tariff information is available (again) from Saturday 27-07-2024 08:21.The process is available again. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (DMS) is unavailable

27-07-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Transport of excisable goods (EMCS) is unavailable

27-07-2024 -

The process Transport of excisable goods (EMCS) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

Ship stores (Single Window) is unavailable

27-07-2024 -

The process Ship stores (Single Window) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

Exit from the EU (Single Window) is unavailable

27-07-2024 -

The process Exit from the EU (Single Window) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

Entry of goods to the EU (Single Window) is unavailable

27-07-2024 -

The process Entry of goods to the EU (Single Window) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

Entry of goods to the EU (ICS2) availability is limited

27-07-2024 -

The availability of the process Entry of goods to the EU (ICS2) is limited from Saturday 27-07-2024 08:00.Planned maintenance: You can deliver the Presentation Notification ICS2 (PNI) as usual, these messages will be buffered during...

Customs E-Commerce (Deco) is unavailable

27-07-2024 -

The process Customs E-Commerce (Deco) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Consulting Tariff information is unavailable

27-07-2024 -

The process Consulting Tariff information is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Import to EU, Export from EU and Storage (AGS) is unavailable

27-07-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Mijn Douane is unavailable

27-07-2024 -

The process Mijn Douane is unavailable from Saturday 27-07-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

( CANCELED ) Scheduled maintenance Consulting Tariff information

23-07-2024 -

The announced maintenance “Consulting Tarrif Information”, scheduled Saturday the 27th of July, has been cancelled Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 27-07-2024 08:00 until (expected end-time) Saturday 27-07-2024...