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Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 28-01-2026 03:00.Maintenance has been completed.

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

The process Exit from the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure....

The process Transport (NCTS phase 5) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

The process Customs E-Commerce (Deco) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

The process Ship stores (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

The process Requesting Guarantee information is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back...

The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the...

The process Requesting VAT Party information is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 27-01-2026 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

The process Information document (INF) is available (again) from Thursday 22-01-2026 11:42.The process is available again.

The process Information document (INF) is unavailable from Thursday 22-01-2026 10:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

The process Entry of goods to the EU (ICS2) is available (again) from Thursday 22-01-2026 10:30.Maintenance has been completed.

The process Entry of goods to the EU (ICS2) is unavailable from Thursday 22-01-2026 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. Maintenance on the Entry into the EU (ICS2) process. From Thursday...

Required maintenance on Government systems will be performed from Thursday 22-01-2026 10:00 until (expected end-time) Thursday 22-01-2026 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

Required maintenance on Government systems will be performed from Tuesday 27-01-2026 20:00 until (expected end-time) Wednesday 28-01-2026 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

On 16 January 2026, Commission Implementing Regulation (EU) 2026/114 was published. Effective from 17 January 2026, this regulation imposes a definitive anti-dumping duty on imports of fused alumina originating from the People’s Republic of China....

The previously reported incident in which declarations with certain suspension schemes remained stuck in the status “received” was fully resolved this past weekend. The issue was caused by an external integration system outside of DMS,...