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  1. Scheduled maintenance Consulting Tariff information

    05-11-2025 -

    Required maintenance on Government systems will be performed from Thursday 06-11-2025 21:00 until (expected end-time) Thursday 06-11-2025 21:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    05-11-2025 -

    Required maintenance on Government systems will be performed from Thursday 06-11-2025 21:00 until (expected end-time) Thursday 06-11-2025 21:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Mijn Douane

    05-11-2025 -

    Required maintenance on Government systems will be performed from Thursday 06-11-2025 21:00 until (expected end-time) Thursday 06-11-2025 21:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scheduled maintenance Entry of goods to the EU (ICS2)

    05-11-2025 -

    Required maintenance on Government systems will be performed from Thursday 06-11-2025 21:00 until (expected end-time) Thursday 06-11-2025 21:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  5. Scheduled maintenance Trade and Transport Gateway (HTG)

    05-11-2025 -

    Required maintenance on Government systems will be performed from Thursday 06-11-2025 21:00 until (expected end-time) Thursday 06-11-2025 21:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Scheduled maintenance Customs E-Commerce (Deco)

    05-11-2025 -

    Required maintenance on Government systems will be performed from Thursday 06-11-2025 21:00 until (expected end-time) Thursday 06-11-2025 21:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Temporary emergency procedure for foreign security in NCTS declarations (update)

    04-11-2025 -

    If you use foreign security in your departure declaration and you do not receive a return message from us, you can use the emergency departure procedure. We are working on a solution and apologise for...

  8. Transport (NCTS phase 5) is available (again)

    04-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Tuesday 04-11-2025 10:34.The process is available again. The emergency procedure is not or no longer applicable

  9. Transport (NCTS phase 5) is unavailable

    04-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 04-11-2025 10:25.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  10. Transport (NCTS phase 5) is unavailable

    04-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 04-11-2025 09:45.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  11. Request Authorized Economic Operator (AEO) is available (again)

    03-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Monday 03-11-2025 04:00.Maintenance has been completed.

  12. Request Authorized Economic Operator (AEO) is unavailable

    02-11-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Sunday 02-11-2025 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  13. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-11-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 01-11-2025 11:59.Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. Import to EU, Export from EU and Storage (DMS) is available (again)

    01-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 01-11-2025 11:59.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Transport (NCTS phase 5) is available (again)

    01-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 01-11-2025 11:49.Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Transport of excisable goods (EMCS) is available (again)

    01-11-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 01-11-2025 10:58.Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Mijn Douane is available (again)

    01-11-2025 -

    The process Mijn Douane is available (again) from Saturday 01-11-2025 10:58.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Transport (NCTS phase 5) is unavailable

    01-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 01-11-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  19. Mijn Douane availability is limited

    01-11-2025 -

    The availability of the process Mijn Douane is limited from Saturday 01-11-2025 09:07.Due to maintenance on the Excise Goods Transport system, MijnDouane is currently limited in availability. However, the modules for Excise and Sea Vessel...

  20. Transport of excisable goods (EMCS) is unavailable

    01-11-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 01-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    01-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 01-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-11-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 01-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  23. Mijn Douane is unavailable

    01-11-2025 -

    The process Mijn Douane is unavailable from Saturday 01-11-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  24. Transport (NCTS phase 5) is available (again)

    30-10-2025 -

    The process Transport (NCTS phase 5) is available (again) from Thursday 30-10-2025 20:49.The process is available again.

  25. Transport (NCTS phase 5) availability is limited

    30-10-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Thursday 30-10-2025 17:42. NCTS is available for new declarations and arrival notifications. However, we are still processing destination messages that were received during...