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6312 results

  • Type of information

  • Disruptions and maintenance

Transport (NCTS) is unavailable

02-06-2022 -

The process Transport (NCTS) is unavailable from Thursday 02-06-2022 15:01. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

Exit from the EU (Single Window) is unavailable

02-06-2022 -

The process Exit from the EU (Single Window) is unavailable from Thursday 02-06-2022 12:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the...

Ship stores is unavailable

02-06-2022 -

The process Ship stores is unavailable from Thursday 02-06-2022 12:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

Entry of goods to the EU (Single Window) is unavailable

02-06-2022 -

The process Entry of goods to the EU (Single Window) is unavailable from Thursday 02-06-2022 12:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Entry of goods to the EU (ICS2) is unavailable

02-06-2022 -

The process Entry of goods to the EU (ICS2) is unavailable from Thursday 02-06-2022 12:58. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

Transport (NCTS) is available (again)

02-06-2022 -

The process Transport (NCTS) is available (again) from Thursday 02-06-2022 12:38. The process is available again. At the moment, they are still working on a solution for the declarations that were submitted between 11:15 and...

Import to EU, Export from EU and Storage (AGS) is unavailable

02-06-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 02-06-2022 12:07. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Transport (NCTS) availability is under investigation

02-06-2022 -

The availability of the process Transport (NCTS) is under investigation from Thursday 02-06-2022 11:52. Signals about a possible disruption have been received.

Import to EU, Export from EU and Storage (AGS) availability is under investigation

02-06-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 02-06-2022 11:34. Signals about a possible disruption have been received.

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

31-05-2022 -

Required maintenance on Government systems will be performed from Saturday 11-06-2022 08:00 until (expected end-time) Saturday 11-06-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Scan in Rotterdam is available (again)

31-05-2022 -

The process Scan in Rotterdam is available (again) from Tuesday 31-05-2022 09:13. The process is available again. The scans on the DELTA (APMTR and ECT), RWG and APMT2 container terminal are available again. You can...

Scan in Rotterdam availability is limited

31-05-2022 -

The availability of the process Scan in Rotterdam is limited from Tuesday 31-05-2022 07:40.

EU Customs Trader Portal is available (again)

30-05-2022 -

The process EU Customs Trader Portal is available (again) from Monday 30-05-2022 07:43. The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

28-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 28-05-2022 18:51. The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies...

Request Authorized Economic Operator (AEO) is available (again)

28-05-2022 -

The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 28-05-2022 03:00. The process is available again.

Request Authorized Economic Operator (AEO) is unavailable

27-05-2022 -

The process Request Authorized Economic Operator (AEO) is unavailable from Friday 27-05-2022 19:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Start Date/Time unavailability: End Date/Time unavailability: 27/05/2022...

EU Customs Trader Portal is unavailable

27-05-2022 -

The process EU Customs Trader Portal is unavailable from Friday 27-05-2022 19:00. Scheduled maintenance A new version eAEO is being implemented. Change in EU Customs Trader Portal for you as a Trader: You will now...

Scheduled maintenance EU Customs Trader Portal

25-05-2022 -

Required maintenance on Government systems will be performed from Friday 27-05-2022 19:00 until (expected end-time) Saturday 28-05-2022 03:00. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Scheduled maintenance A...

Import to EU, Export from EU and Storage (AGS) availability is limited

25-05-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 25-05-2022 15:30. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

Import to EU, Export from EU and Storage (AGS) availability is limited

25-05-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 25-05-2022 13:47. Unable to communicate with NVWA (PD).

Import to EU, Export from EU and Storage (AGS) is available (again)

25-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 25-05-2022 13:30. At this moment the messaging is delayed. The delay only affects the message flow: National Food and...

Scheduled maintenance Customs E-Commerce (Deco)

25-05-2022 -

Required maintenance on Government systems will be performed from Tuesday 07-06-2022 12:00 until (expected end-time) Tuesday 07-06-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

25-05-2022 -

Required maintenance on Government systems will be performed from Tuesday 07-06-2022 12:00 until (expected end-time) Tuesday 07-06-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Reminder NHD closed on 26 and 27 Mai

25-05-2022 -

Reminder: The National Customs Helpdesk is closed on Ascension Day 26 May and Friday 27 May.This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day and 27 May....

Scan in Rotterdam is available (again)

25-05-2022 -

The process Scan in Rotterdam is available (again) from Wednesday 25-05-2022 07:56. The process is available again.