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6312 results

  • Type of information

  • Disruptions and maintenance

(CANCELED) Scheduled maintenance Transport of excisable goods (EMCS)

18-05-2022 -

The maintenance as planned for Saturday the 21th of May is cancelled Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00. As a...

Scan in Rotterdam availability is limited

18-05-2022 -

The availability of the process Scan in Rotterdam is limited from Wednesday 18-05-2022 08:08. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

Malfunction NCTS 16-5-2022

17-05-2022 -

Due to the malfunction in NCTS from yesterday 16-05-2022, you may still miss messages. These messages are currently being relisted. We ask you to wait for this and not to inquire by telephone or e-mail...

Scan in Rotterdam availability is limited

17-05-2022 -

The availability of the process Scan in Rotterdam is limited from Tuesday 17-05-2022 09:31. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

Import to EU, Export from EU and Storage (AGS) is available (again)

16-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 16-05-2022 17:24. The process is available again. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is available (again)

16-05-2022 -

The process Customs E-Commerce (Deco) is available (again) from Monday 16-05-2022 16:20. The process is available again.

Import to EU, Export from EU and Storage (AGS) is unavailable

16-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 16-05-2022 13:01. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Mijn Douane is available (again)

16-05-2022 -

The process Mijn Douane is available (again) from Monday 16-05-2022 15:59. The disruption has been resolved. We apologise for any inconvenience.

Transport of excisable goods (EMCS) is available (again)

16-05-2022 -

The process Transport of excisable goods (EMCS) is available (again) from Monday 16-05-2022 15:58. The process is available again.

Customs E-Commerce (Deco) is unavailable

16-05-2022 -

The process Customs E-Commerce (Deco) is unavailable from Monday 16-05-2022 15:47. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Transport (NCTS) is available (again)

16-05-2022 -

The process Transport (NCTS) is available (again) from Monday 16-05-2022 15:36. The process is available again.

Mijn Douane is unavailable

16-05-2022 -

The process Mijn Douane is unavailable from Monday 16-05-2022 15:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is unavailable

16-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 16-05-2022 13:01. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Import to EU, Export from EU and Storage (AGS) is unavailable

16-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 16-05-2022 12:33. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Transport of excisable goods (EMCS) availability is limited

16-05-2022 -

The availability of the process Transport of excisable goods (EMCS) is limited from Monday 16-05-2022 12:31. Incorrect error message at the destination office For EMCS, you currently receive the following error message in many cases...

Transport (NCTS) availability is limited

16-05-2022 -

The availability of the process Transport (NCTS) is limited from Monday 16-05-2022 12:29. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We...

Transport of excisable goods (EMCS) availability is under investigation

16-05-2022 -

The availability of the process Transport of excisable goods (EMCS) is under investigation from Monday 16-05-2022 12:10. Signals about a possible disruption have been received.

Import to EU, Export from EU and Storage (AGS) availability is under investigation

16-05-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 16-05-2022 11:57. Signals about a possible disruption have been received.

Mijn Douane is available (again)

14-05-2022 -

The process Mijn Douane is available (again) from Saturday 14-05-2022 21:04. Maintenance has been completed.

Mijn Douane availability is limited

13-05-2022 -

The availability of the process Mijn Douane is limited from Friday 13-05-2022 17:15. Due to maintenance, not all information is visible from Friday May 13 at 5.15 pm to Saturday May 14 at 4 pm...

(UPDATE) Scheduled maintenance Mijn Douane

12-05-2022 -

My Customs is not available from 8 a.m. to “expected end time” 2 p.m. Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00....

Day after Ascension

12-05-2022 -

he National Customs Helpdesk will be closed on Ascension Day (May 26) and Friday May 27.This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day and 27 May....

Scheduled maintenance Mijn Douane

12-05-2022 -

Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

Scheduled maintenance Mijn Douane

11-05-2022 -

Required maintenance on Government systems will be performed from Friday 13-05-2022 17:15 until (expected end-time) Saturday 14-05-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance, not all...

Import to EU, Export from EU and Storage (AGS) is available (again)

09-05-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 09-05-2022 17:31. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.