7291 results
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Transport (NCTS) availability is limited
29-12-2020 -The availability of the process Transport (NCTS) is limited from Tuesday 29-12-2020 12:58. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We...
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Transport (NCTS) is available (again)
29-12-2020 -The process Transport (NCTS) is available (again) from Tuesday 29-12-2020 12:36. The process is available again. The emergency procedure is not or no longer applicable
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Transport (NCTS) is unavailable
29-12-2020 -The process Transport (NCTS) is unavailable from Tuesday 29-12-2020 11:31. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...
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Malfunctions of multiple systems, applications and (external) websites
29-12-2020 -At the moment there are many reports of various malfunctions. Customs is also affected by this. The Customs systems and this website (nh.douane.nl) are currently not working stable.As a result, the National Customs Helpdesk is...
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Transport (NCTS) is available (again)
29-12-2020 -The process Transport (NCTS) is available (again) from Tuesday 29-12-2020 09:57. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable
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Import to EU, Export from EU and Storage (AGS) is available (again)
29-12-2020 -The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 29-12-2020 09:30. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...
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Transport (NCTS) is unavailable
29-12-2020 -The process Transport (NCTS) is unavailable from Tuesday 29-12-2020 09:28. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...
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Import to EU, Export from EU and Storage (AGS) availability is under investigation
29-12-2020 -The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 29-12-2020 08:39. Signals about a possible disruption have been received.
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Transport (NCTS) availability is under investigation
29-12-2020 -The availability of the process Transport (NCTS) is under investigation from Tuesday 29-12-2020 08:38. Signals about a possible disruption have been received.
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EU Customs Trader Portal is unavailable
28-12-2020 -The process EU Customs Trader Portal is unavailable from Monday 28-12-2020 18:00. Maintenance systems
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Information document is unavailable
28-12-2020 -The process Information document is unavailable from Monday 28-12-2020 18:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Maintenance systems
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Request Authorized Economic Operator (AEO) is unavailable
28-12-2020 -The process Request Authorized Economic Operator (AEO) is unavailable from Monday 28-12-2020 18:00. Maintenance systems
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Customs Decision Management System (CDMS) is unavailable
28-12-2020 -The process Customs Decision Management System (CDMS) is unavailable from Monday 28-12-2020 18:00. Maintenance systems
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EU Trader Portal is unavailable
28-12-2020 -The process EU Trader Portal is unavailable from Monday 28-12-2020 18:00. Maintenance systems
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Request Binding Tariff Information (BTI) is unavailable
28-12-2020 -The process Request Binding Tariff Information (BTI) is unavailable from Monday 28-12-2020 18:00. Maintenance systems
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Scan in Rotterdam is available (again)
24-12-2020 -The process Scan in Rotterdam is available (again) from Thursday 24-12-2020 12:28. The process is available again. The scan at the container terminal Euromax (EMX) is available again. You can no longer use the emergency...
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Transport (NCTS) is available (again)
24-12-2020 -The process Transport (NCTS) is available (again) from Thursday 24-12-2020 08:32. The process is available again.
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Transport (NCTS) availability is under investigation
24-12-2020 -The availability of the process Transport (NCTS) is under investigation from Thursday 24-12-2020 08:16. Signals about a possible disruption have been received.
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Scan in Rotterdam availability is limited
24-12-2020 -The availability of the process Scan in Rotterdam is limited from Thursday 24-12-2020 07:13. The scan of the container terminal Euromax (EMX) is temporarily not available. The replacement scan is the HICO scan located at...
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Import to EU, Export from EU and Storage (AGS) is available (again)
23-12-2020 -The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 23-12-2020 23:06. Maintenance has been completed. The emergency procedure is not or no longer applicable
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Transport (NCTS) is available (again)
23-12-2020 -The process Transport (NCTS) is available (again) from Wednesday 23-12-2020 22:04. Maintenance has been completed. The emergency procedure is not or no longer applicable
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Transport (NCTS) is unavailable
23-12-2020 -The process Transport (NCTS) is unavailable from Wednesday 23-12-2020 20:00. Due to emergency maintenance, Transport (NCTS) is temporarily unavailable. You are allowed to use the fall-back procedure. However: it is our advice to use the...
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Import to EU, Export from EU and Storage (AGS) is unavailable
23-12-2020 -The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 23-12-2020 20:00. AGS is not avaible due to emergency maintenance You are allowed to use the fall-back procedure. However: it...
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HTG interface specifications v1.1 have been updated
23-12-2020 -The document 'Interface description HTG Message with an additional attachment' has been updated from v1.1 to v1.1.1 The change includes a tightening of the use of MIME-headers for the NVWA and as consequence section 3.1...
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Requesting Guarantee information is available (again)
22-12-2020 -The process Requesting Guarantee information is available (again) from Tuesday 22-12-2020 18:14. The process is available again. The emergency procedure is not or no longer applicable