Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8274 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Transport of excisable goods (EMCS)

    30-11-2020 -

    Required maintenance on Government systems will be performed from Saturday 12-12-2020 08:00 until (expected end-time) Saturday 12-12-2020 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Planned maintenance:...

  2. Transport of excisable goods (EMCS) is available (again)

    30-11-2020 -

    The process Transport of excisable goods (EMCS) is available (again) from Monday 30-11-2020 09:07. The process is available again.

  3. Transport of excisable goods (EMCS) is unavailable

    30-11-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Thursday 12-11-2020 08:00. Planned maintenance: You can submit messages as usual, they are not processed during...

  4. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    30-11-2020 -

    Required maintenance on Government systems will be performed from Saturday 12-12-2020 08:00 until (expected end-time) Saturday 12-12-2020 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  5. Reporting persons on board (Single Window – PAX) is available (again)

    26-11-2020 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Thursday 26-11-2020 15:41. The process is available again.

  6. Reporting persons on board (Single Window – PAX) is unavailable

    26-11-2020 -

    The process Reporting persons on board (Single Window – PAX) is unavailable due to a delay, a disruption or planned maintenance from Thursday 26-11-2020 15:00. No message traffic possible.

  7. Log in with eRecognition

    25-11-2020 -
    Information
     - 

    You log in with eRecognition (eHerkenning), Reliability level 3. eRecognition is a standardised login system which enables governments to make their services accessible online and secure to companies. You can apply for eRecognition at one...

  8. EU-Portals

    25-11-2020 -
    Information
     - 

    Availability and maintenance Stay informed Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS. News Completion instructions

  9. Transport (NCTS) is available (again)

    23-11-2020 -

    The process Transport (NCTS) is available (again) from Monday 23-11-2020 13:56. The disturbance/delay has been solved.

  10. Transport (NCTS) is unavailable

    23-11-2020 -

    The process Transport (NCTS) is unavailable due to a delay, a disruption or planned maintenance from Monday 23-11-2020 13:26. Messages can be sent in but the answers are not received. We are currently working on...

  11. Transport (NCTS) availability is under investigation

    23-11-2020 -

    The availability of the process Transport (NCTS) is under investigation from Monday 23-11-2020 13:13. Signals about a possible disruption have been received.

  12. Ship stores is available (again)

    20-11-2020 -

    The process Ship stores is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  13. Transport of excisable goods (EMCS) is available (again)

    20-11-2020 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  14. Exit from the EU (Single Window) is available (again)

    20-11-2020 -

    The process Exit from the EU (Single Window) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    20-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  16. Entry of goods to the EU (Single Window) is available (again)

    20-11-2020 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 20-11-2020 19:34. The process is available again. The emergency procedure is not or no longer applicable

  17. Ship stores is unavailable

    20-11-2020 -

    The process Ship stores is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the fall-back procedure. However: it is our...

  18. Transport of excisable goods (EMCS) is unavailable

    20-11-2020 -

    The process Transport of excisable goods (EMCS) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the fall-back procedure. However:...

  19. Exit from the EU (Single Window) is unavailable

    20-11-2020 -

    The process Exit from the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the fall-back procedure....

  20. Entry of goods to the EU (Single Window) is unavailable

    20-11-2020 -

    The process Entry of goods to the EU (Single Window) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. No message traffic possible. You are allowed to use the...

  21. Import to EU, Export from EU and Storage (AGS) is unavailable

    20-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 17:05. Messages can be sent in but the answers are...

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    20-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable due to a delay, a disruption or planned maintenance from Friday 20-11-2020 16:49. Messages can be sent in but the answers are...

  23. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    20-11-2020 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 20-11-2020 16:26. Signals about a possible disruption have been received.

  24. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    19-11-2020 -

    Required maintenance on Government systems will be performed from Tuesday 01-12-2020 12:00 until (expected end-time) Tuesday 01-12-2020 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-11-2020 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 17-11-2020 12:55. Maintenance has been completed. The emergency procedure is not or no longer applicable