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The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

The process Scan in Rotterdam is unavailable from Wednesday 28-01-2026 13:42.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The scan at the Euromax (EMX) container terminal is temporarily unavailable....

Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...

The process Requesting Guarantee information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting VAT Party information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-01-2026 11:17.The process is available again.

The process Ship stores (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

The process Exit from the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

The process Customs E-Commerce (Deco) is available (again) from Wednesday 28-01-2026 09:59.The process is available again. The emergency procedure is not or no longer applicable

The process Transport (NCTS phase 5) is available (again) from Wednesday 28-01-2026 09:48.The process is available again. The emergency procedure is not or no longer applicable

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 09:09.The process is available again.

Due to the previously reported disruption this morning, message traffic for several processes has been disrupted. At present, there is a disruption in message traffic for the following flows: DMS, DVA, Deco, and SW. Messages...

The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 28-01-2026 08:46. There are currently problems with the message handling provided to the national system (NES) via the STI-CR....

The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 28-01-2026 08:41. Currently, messages to and from Brussels (other Member States) are not being processed (properly). A solution is being worked...

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 08:15.The process is available again. The emergency procedure is not or no longer applicable

Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 28-01-2026 03:00.Maintenance has been completed.

The process Transport (NCTS phase 5) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...