Go directly to filters Go directly to content Go directly to footer

6757 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    08-03-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Saturday 08-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  2. Proof of Union Status (PoUS) is unavailable

    08-03-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Saturday 08-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  3. Request Binding Tariff Information (BTI) is unavailable

    08-03-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Saturday 08-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  4. Entry of goods to the EU (ICS2) is unavailable

    08-03-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 08-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  5. EU Trader Portal is unavailable

    08-03-2025 -

    The process EU Trader Portal is unavailable from Saturday 08-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  6. Request Authorized Economic Operator (AEO) is unavailable

    08-03-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 08-03-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  7. Transport (NCTS phase 5) is available (again)

    07-03-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-03-2025 08:19.The process is available again. The emergency procedure is not or no longer applicable

  8. Transport (NCTS phase 5) availability is limited

    06-03-2025 -

    The availability of the process Transport (NCTS phase 5) is limited from Thursday 06-03-2025 10:38. There is a disruption in arrival reports with foreign MRN numbers. You are allowed to use the fall-back procedure. However:...

  9. Security changes for the HTG MSA interface - UPDATE

    06-03-2025 -

    Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...

  10. Transport (NCTS phase 5) availability is under investigation

    06-03-2025 -

    The availability of the process Transport (NCTS phase 5) is under investigation from Thursday 06-03-2025 09:05. There are indications of a possible disruption in arrival reports with a Foreign MRN numbers.

  11. Import to EU, Export from EU and Storage (DMS) is available (again)

    05-03-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 05-03-2025 13:46.The process is available again.

  12. Import to EU, Export from EU and Storage (DMS) is available (again)

    05-03-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 05-03-2025 13:44.The process is available again. The emergency procedure is not or no longer applicable

  13. Registered Exporter (REX) is available (again)

    05-03-2025 -

    The process Registered Exporter (REX) is available (again) from Wednesday 05-03-2025 07:48.The process is available again. The emergency procedure is not or no longer applicable

  14. Information document (INF) is available (again)

    05-03-2025 -

    The process Information document (INF) is available (again) from Wednesday 05-03-2025 07:36.The process is available again. The emergency procedure is not or no longer applicable

  15. Proof of Union Status (PoUS) is available (again)

    05-03-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Wednesday 05-03-2025 07:36.The process is available again. The emergency procedure is not or no longer applicable

  16. Request Binding Tariff Information (BTI) is available (again)

    05-03-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 05-03-2025 07:36.The process is available again. The emergency procedure is not or no longer applicable

  17. EU Customs Trader Portal is available (again)

    05-03-2025 -

    The process EU Customs Trader Portal is available (again) from Wednesday 05-03-2025 07:36.The process is available again. The emergency procedure is not or no longer applicable

  18. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    05-03-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Wednesday 05-03-2025 07:36.The process is available again. The emergency procedure is not or no longer applicable

  19. Request Authorized Economic Operator (AEO) is available (again)

    05-03-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 05-03-2025 07:36.The process is available again. The emergency procedure is not or no longer applicable

  20. Information document (INF) is unavailable

    04-03-2025 -

    The process Information document (INF) is unavailable from Tuesday 04-03-2025 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  21. Proof of Union Status (PoUS) is unavailable

    04-03-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 04-03-2025 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  22. EU Customs Trader Portal is unavailable

    04-03-2025 -

    The process EU Customs Trader Portal is unavailable from Tuesday 04-03-2025 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  23. Registered Exporter (REX) is unavailable

    04-03-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 04-03-2025 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  24. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    04-03-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 04-03-2025 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  25. Request Authorized Economic Operator (AEO) is unavailable

    04-03-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 04-03-2025 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...