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6759 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Customs Trader Portal, EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Proof of Union Status (PoUS)

    27-02-2025 -

    Required maintenance on Government systems will be performed from Saturday 08-03-2025 20:00 until (expected end-time) Thursday 27-02-2025 10:03.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been completed. You will be informed...

  2. Scheduled maintenance Request Authorized Economic Operator (AEO), Request Binding Tariff Information (BTI), EU Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Proof of Union Status (PoUS)

    27-02-2025 -

    Required maintenance on Government systems will be performed from Saturday 08-03-2025 08:00 until (expected end-time) Saturday 08-03-2025 20:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Registered Exporter (REX)

    27-02-2025 -

    Required maintenance on Government systems will be performed from Friday 28-02-2025 09:00 until (expected end-time) Friday 28-02-2025 09:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scheduled maintenance Registered Exporter (REX)

    27-02-2025 -

    Required maintenance on Government systems will be performed from Friday 28-02-2025 09:00 until (expected end-time) Thursday 27-02-2025 09:01.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Information document (INF) is available (again)

    27-02-2025 -

    The process Information document (INF) is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  6. Proof of Union Status (PoUS) is available (again)

    27-02-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  7. EU Trader Portal is available (again)

    27-02-2025 -

    The process EU Trader Portal is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  8. Registered Exporter (REX) is available (again)

    27-02-2025 -

    The process Registered Exporter (REX) is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  9. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    27-02-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  10. EU Customs Trader Portal is available (again)

    27-02-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  11. Request Binding Tariff Information (BTI) is available (again)

    27-02-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  12. Request Authorized Economic Operator (AEO) is available (again)

    27-02-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 27-02-2025 01:00.The process is available again. The emergency procedure is not or no longer applicable

  13. Registered Exporter (REX) is unavailable

    26-02-2025 -

    The process Registered Exporter (REX) is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  14. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    26-02-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  15. Information document (INF) is unavailable

    26-02-2025 -

    The process Information document (INF) is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  16. Proof of Union Status (PoUS) is unavailable

    26-02-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  17. Request Binding Tariff Information (BTI) is unavailable

    26-02-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  18. EU Customs Trader Portal is unavailable

    26-02-2025 -

    The process EU Customs Trader Portal is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  19. EU Trader Portal is unavailable

    26-02-2025 -

    The process EU Trader Portal is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  20. Request Authorized Economic Operator (AEO) is unavailable

    26-02-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 26-02-2025 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  21. For EMCS users in MY Customs

    26-02-2025 -

    If you have received an error message on the "Provisional electronic administrative document e-AD/e-VAD" you created, you cannot correct it the same day (the button is missing). If you need your shipment to leave urgently,...

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    24-02-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 24-02-2025 16:03.The process is available again. The emergency procedure is not or no longer applicable

  23. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-02-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 24-02-2025 14:26.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  24. Proof of Union Status (PoUS) is available (again)

    24-02-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Monday 24-02-2025 12:02.The process is available again.

  25. Scan in Rotterdam availability is limited

    24-02-2025 -

    The availability of the process Scan in Rotterdam is limited from Monday 24-02-2025 09:13.‘The scan at the container terminal APMT2 is not yet available. The replacement scan is still the HICO scan located at Bosporusstraat...