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2059 results

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  • Service Messages

  • Disruptions and maintenance

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    • Date to (dd/mm/yyyy)

  1. Registered Exporter (REX) is available (again)

    29-01-2026 -

    The process Registered Exporter (REX) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  2. Request Binding Tariff Information (BTI) is available (again)

    29-01-2026 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  3. Request Authorized Economic Operator (AEO) is available (again)

    29-01-2026 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  4. Proof of Union Status (PoUS) availability is under investigation

    29-01-2026 -

    The availability of the process Proof of Union Status (PoUS) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  5. Registered Exporter (REX) availability is under investigation

    29-01-2026 -

    The availability of the process Registered Exporter (REX) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  6. ICS2 Shared Trader Interface / Portal (STI-STP) availability is under investigation

    29-01-2026 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  7. Information document (INF) availability is under investigation

    29-01-2026 -

    The availability of the process Information document (INF) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  8. Request Binding Tariff Information (BTI) availability is under investigation

    29-01-2026 -

    The availability of the process Request Binding Tariff Information (BTI) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  9. EU Customs Trader Portal availability is under investigation

    29-01-2026 -

    The availability of the process EU Customs Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  10. EU Trader Portal availability is under investigation

    29-01-2026 -

    The availability of the process EU Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  11. Request Authorized Economic Operator (AEO) availability is under investigation

    29-01-2026 -

    The availability of the process Request Authorized Economic Operator (AEO) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  12. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  13. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  14. Scan in Rotterdam is unavailable

    28-01-2026 -

    The process Scan in Rotterdam is unavailable from Wednesday 28-01-2026 13:42.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The scan at the Euromax (EMX) container terminal is temporarily unavailable....

  15. Update: message traffic resumed

    28-01-2026 -

    Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...

  16. Requesting Guarantee information is available (again)

    28-01-2026 -

    The process Requesting Guarantee information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  18. Requesting VAT Party information is available (again)

    28-01-2026 -

    The process Requesting VAT Party information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  19. Entry of goods to the EU (ICS2) is available (again)

    28-01-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-01-2026 11:17.The process is available again.

  20. Ship stores (Single Window) is available (again)

    28-01-2026 -

    The process Ship stores (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

  21. Exit from the EU (Single Window) is available (again)

    28-01-2026 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

  22. Entry of goods to the EU (Single Window) is available (again)

    28-01-2026 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

  23. Customs E-Commerce (Deco) is available (again)

    28-01-2026 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 28-01-2026 09:59.The process is available again. The emergency procedure is not or no longer applicable

  24. Transport (NCTS phase 5) is available (again)

    28-01-2026 -

    The process Transport (NCTS phase 5) is available (again) from Wednesday 28-01-2026 09:48.The process is available again. The emergency procedure is not or no longer applicable

  25. Transport of excisable goods (EMCS) is available (again)

    28-01-2026 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 09:09.The process is available again.