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28-01-2026 -
Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...
28-01-2026 -
Due to the previously reported disruption this morning, message traffic for several processes has been disrupted. At present, there is a disruption in message traffic for the following flows: DMS, DVA, Deco, and SW. Messages...
28-01-2026 -
Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...
13-11-2025 -
Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...
06-03-2025 -
Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...
07-02-2024 -
Customs is going to replace the mail servers of the MTA interface. For most declarants using the MTA interface, this replacement will go unnoticed. For a small group of declarants, however, this replacement will have...
17-01-2022 -
Change from TLS 1.2 to TLS 1.3 for MSA interface. The HTG MSA uses Transport Layer Security (TLS) version 1.2 for communication with declarants. This is also stated in the document “HTG SMTP-MSA and POP3...
08-09-2021 -
Due to circumstances, the National Helpdesk Customs has adjusted opening hours from 9 September until further notice. During this period we can be reached by telephone and e-mail from08:00 a.m. to 4:00 p.m.. Sorry for...
19-08-2021 -
In September 2021, Dutch Customs Administration will replace the public PKI government certificates for the SMTP-MSA/POP3 interface for the Trade and Transport Gateway, in the Business Test Environment (BTO) and in the production environment. The...
15-07-2021 -
Due to circumstances, the National Helpdesk Customs has adjusted opening hours for the period from Monday the 19th of July till Friday the 6th of August. We can be reached during this period from 8am...