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HTG News

NHD: Adjusted opening hours from the 19th of July till the 6th of August

Due to circumstances, the National Helpdesk Customs has adjusted opening hours for the period from Monday the 19th of July till Friday the 6th of August. We can be reached during this period from 8am...

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NHD: Adjusted business hours on Wednesday14th July

Due to circumstances, the National Helpdesk Customs will have adjusted business hours on Wednesday 14th July.We are open this day from  8 am to 4pm.  We hope to have informed you sufficiently with this.

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NHD is available again

The National Helpdesk Customs is available again. The network failure has been resolved.We hope to have informed you sufficiently with this.

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NHD is currently limited available

The National Customs Helpdesk is currently limited in reach due to a network failure.It may take a little longer before you are helped. Sorry for the inconvenience.

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NHD not available at the moment

At the moment the National Helpdesk Customs is not available due to a network failure, we apologize for the inconvenience. We are working on a solution and hope to be able to serve you again...

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Ascension Day and 14 May

The tax authorities are closed on Thursday 13 and Friday 14 May. The National Customs Helpdesk (NHD) is open on Friday 14 May and has opening hours from 08:00 to 16:00 on this day. This...

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Reminder: National Customs Helpdesk (NHD) closed on May 5th

The tax authorities will be closed on Wednesday the 5th of May. The National Customs Helpdesk is also closed on these day and can only be reached for priority 1 malfunctions in one of the...

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National Customs Helpdesk (NHD) closed on the 27th of April and May 5th

The tax authorities will be closed on Tuesday the 27th of April and Wednesday the 5th of May. The National Customs Helpdesk is also closed on these days and can only be reached for priority...

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HTG interface specifications v1.1 have been updated

The document ‘Interface description HTG Message with an additional attachment’ has been updated from v1.1 to v1.1.1 The change includes a tightening of the use of MIME-headers for the NVWA and as consequence section 3.1...

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HTG interface specifications have been expanded in release 1.1

With the publications of release 1.1, the interface specifications for the Trade and Transport Gateway have been expanded with a document ‘Interface description HTG Message with extra attachment’ for the use of an extra multipart/mixed MIME part...

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