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12-07-2021 -
Due to circumstances, the National Helpdesk Customs will have adjusted business hours on Wednesday 14th July.We are open this day from 8 am to 4pm. We hope to have informed you sufficiently with this.
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News EU-portals
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NHD: Adjusted business hours on Wednesday14th July
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NHD is available again
08-06-2021 -
The National Helpdesk Customs is available again. The network failure has been resolved.We hope to have informed you sufficiently with this.
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NHD is currently limited available
08-06-2021 -
The National Customs Helpdesk is currently limited in reach due to a network failure.It may take a little longer before you are helped. Sorry for the inconvenience.
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NHD not available at the moment
08-06-2021 -
At the moment the National Helpdesk Customs is not available due to a network failure, we apologize for the inconvenience. We are working on a solution and hope to be able to serve you again...
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Maintenance European portals Customs 1 February.
27-01-2021 -
Monday 1 February 2021 there will be maintenance on the European portals of Customs. During this maintenance it is not possible to log in for the processes CDMS, AEO, BTI, INF and REX. The start...
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Website EU portals live
01-12-2020 -
As of today, the new page of the EU portals is available on this website. To do this, click on the EU portals button. On the page you can find the availability and maintenance of...
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Problems sending notifications EU Customs Trader Portal (EU CTP)
12-10-2020 -
There are problems sending notifications by email from the EU Customs Trader Portal (EU CTP).
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[Solved] No notification AEO
02-04-2020 -
No notification will be sent due to a technical failure in the EU Trader Portal, section Application Authorized Economic Operator (AEO). If you expect a notification and have not received it, you can contact one...
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