News EU-portals

The National Customs Helpdesk is currently limited in reach due to a network failure.It may take a little longer before you are helped. Sorry for the inconvenience.

At the moment the National Helpdesk Customs is not available due to a network failure, we apologize for the inconvenience. We are working on a solution and hope to be able to serve you again as soon

Monday 1 February 2021 there will be maintenance on the European portals of Customs. During this maintenance it is not possible to log in for the processes CDMS, AEO, BTI, INF and REX. The start of

As of today, the new page of the EU portals is available on this website. To do this, click on the EU portals button. On the page you can find the availability and maintenance of the processes

There are problems sending notifications by email from the EU Customs Trader Portal (EU CTP).

No notification will be sent due to a technical failure in the EU Trader Portal, section Application Authorized Economic Operator (AEO). If you expect a notification and have not received it, you can