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Service messages

  1. ICS2 - Disruption processing ENS Filing and Invalidation Request messages 30/03 to 02/04.

    During the period from 30-03-2026 to 02-04-2026, a disruption occurred with the STI-CR, which impacted the processing of ENS Filing & Invalidation Request messages. During the disruption, (update) ENS Filing & Invalidation Request messages were...

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  2. Update – Issue with CERTEX declarations containing COI/CHEDA resolved

    Service message
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    The previously reported issue in which CERTEX declarations with a COI or CHEDA certificate were incorrectly rejected in DMS with error message DMS19000 has now been resolved.These declarations can once again be submitted in the...

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  3. DMS CERTEX declarations with COI/CHED-A

    Service message
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    There is currently an issue with CERTEX declarations in DMS that include a COI or CHED-A certificate. These declarations encounter an error and must be manually rejected by us, which results in error message DMS19000....

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  4. Proviand message disruption (resolved)

    The disruption affecting the sending of Proviand messages has now been resolved. CoE messages (Confirmation of Exit) are being sent correctly again, and the system is functioning as expected.

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  5. Disruption Proviand messages

    At this moment, there is a disruption affecting the sending of Proviand messages. No CoE messages (Confirmation of Exit) are being sent. We are working hard to resolve this issue as quickly as possible. Our...

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  6. ICS2 - Disruption processing ENS Filing 28‑02‑2026

    Last Saturday (28‑02‑2026, 10:45–13:36 CET), a malfunction occurred in the STI, which affected the processing of ENS Filing messages (ICS). During the incident, ENS Filing messages were incorrectly rejected with error code 12: ‘codelist violation’....

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  7. Update: message traffic resumed

    Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...

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  8. Update: national helpdesk reachable, message traffic disrupted.

    Due to the previously reported disruption this morning, message traffic for several processes has been disrupted. At present, there is a disruption in message traffic for the following flows: DMS, DVA, Deco, and SW. Messages...

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  9. National IT Helpdesk unreachable

    Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...

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  10. Definitive anti-dumping duties on fused alumina from China

    On 16 January 2026, Commission Implementing Regulation (EU) 2026/114 was published. Effective from 17 January 2026, this regulation imposes a definitive anti-dumping duty on imports of fused alumina originating from the People’s Republic of China....

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