Service messages

12-11-2024 -

If you get an error message R060 on a submitted transport declaration with the reference to an additional code, you can use only the six-digit commodity code for now, without the additional code.

12-11-2024 -

Analysis of the submitted unloading reports shows that in the current NCTS phase 5 system, many more shipments are received where the status of sealing is reported as non-compliant, while the shipmentitself is compliant. As...

08-11-2024 -

Work is currently ongoing to release those shipments where the unloading report has been reported Conforming and you have not yet received a release notification. You will receive notices about this later.

07-11-2024 -

In a departure declaration (IE015), in addition to the GRN and PIN code, the optional fields with the amount and currency (EUR) must always be filled in with the Certainty data.Without this data, a declaration...

25-10-2024 -

Please find the link below: https://www.belastingdienst.nl/wps/wcm/connect/bldcontenten/themaoverstijgend/news/customs/from-29-october-submit-transport-declarations-with-dva

14-10-2024 -

As of November 2, 2024, DMS will validate MAX presentation messages using the Tariff System for non-fiscal measures.There is an exception for presentation messages with requested regulation 71, placement of goods under the customs warehouse...

09-10-2024 -

The latest three outages of the ICS2 system (September 21st, October 1st, October 7th) were caused by huge number of amendments of the ENS data sent by one economic operator. The large number of amendment...

18-09-2024 -

If you use a software package (SMTP customer), it is not possible for you to register for e-mail notifications in My Customs / Excise Goods Transport process (EMCS). Please delete any email addresses you have...

09-09-2024 -

You may miss some messages for EMCS between Thursday 05-09-2024 11:37 and Monday 09-09-2024 09:00. If this is the case please contact us. In case you are missing more than 5 messages please email a...

04-09-2024 -

Due to a yearly department activity, the Nationale Helpdesk Douane will be closed on the 5th of september from 13:00. If you want to notify us of a priority-1 malfunction, you can leave your number...