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Service messages BTO

  1. Update: message traffic resumed

    28-01-2026 -

    Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...

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  2. Update: national helpdesk reachable, message traffic disrupted.

    28-01-2026 -

    Due to the previously reported disruption this morning, message traffic for several processes has been disrupted. At present, there is a disruption in message traffic for the following flows: DMS, DVA, Deco, and SW. Messages...

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  3. National IT Helpdesk unreachable

    28-01-2026 -

    Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...

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