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Service messages

  1. Phasing out of NCTS phase 4

    From Tuesday 22 July 2025, the final step for phasing out NCTS phase 4 will be completed.This means that no electronic messaging for NCTS phase 4 will be possible from then on. You are therefore...

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  2. Additional publication user tariff file

    Due to a tariff change delivered by Brussels on 19 July, we have published an additional daily tariff file:nederlands_gebruikerstarief-2025_07_21_09_18_54_439.zip Please note: as a result, the full download of the user tariff published on Saturday 19...

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  3. Change in DMS Archiving Period 14 July

    To optimize the performance of our database, we have adjusted the archiving period for DMS declarations. Starting July 14, 2025, DMS declarations will be archived three weeks after reaching a final status. Please note the...

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  4. Update: Czech office numbers

    The correct Czech office numbers have now been migrated to our tables. From now on, it is again possible to file declarations with a Czech office of exit. As a result, the emergency procedure no...

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  5. Update: Processing of IIAA messages in DMS

    The problem with processing IIAA messages in DMS has now been fixed. Messages that had ended up in outages have been resubmitted and are now queued for processing. Please note that it may take some...

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  6. Processing of IIAA messages in DMS

    Since 06-07-2025, not all IIAA messages are being processed correctly in DMS. Some of the IIAA zip batches are not processed properly and end up in the error queue. Investigations have shown that the issue...

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  7. Temporary error message with Czech office numbers.

    As of 1 July, the office numbers of Czech customs offices have changed. Due to technical reasons, these changes have not yet been migrated to our own tables. As a result, you may receive an...

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  8. Follow-up notice recovery disruption VAT reverse charge - June 2025

    Customs is working with the necessary priority to deal correctly and as appropriately as possible with the consequences of the disruption surrounding the VAT reverse charge (article 23).For many declarants, the impact could be limited...

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  9. Update message following DVA outage on Friday 04-07-2025

    The outage occurred roughly between 10:00 am and 12:35 pm. Declarations for departing documents made within this time frame from which you have not received a return message will no longer be processed. You are...

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  10. Follow-up: from VAT Reverse Charge Disruption - 3 June 2025

    We would like to update you on the progress regarding the resolution of the disruption that occurred in June 2025 concerning the VAT reverse charge mechanism. Following careful consideration of multiple potential solutions, a limited...

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