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17-05-2024 -
Due to a technical problem in DMS, the customs debt incurred on your submitted declaration may have been double debited from your security. This may occur for a limited number of declarations submitted before April...
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News
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Double-cancelled security DMS returns
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Additional validation TSR message .
14-05-2024 -
On Tuesday 21-05-2024, an additional validation will be implemented for the Bringing in ICS2 process when processing the Temporary Storage Re-use (TSR) message. This additional validation will check if the MRN of the ENS declaration...
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Message handling after unavailability of DMS
13-05-2024 -
When Customs reactivates the message flow after planned or unplanned downtime, we first process the declarations still in the queue. For declarations with more than 50 article lines, we process them at a reduced rate...
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Due to this morning's disruption, DMS declarations with over 50 articles are currently being processed with a delay.
06-05-2024 -
We hope this has given you sufficient information. Apologies for any inconvenience.
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Adjusted opening hours Thursday, May 9 and Friday, May 10
30-04-2024 -
On Thursday May 9 and Friday May 10, the National Customs Helpdesk will be closed. To report a malfunction in one of the Customs systems, you can reach our standby service via the regular telephone...
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DMS: Large declarations delayed in processing
22-04-2024 -
Currently, DMS declarations with more than 50 items are processed delayed. To prevent system overload. If your shipment is urgent, the advice is to split your declaration(s) into multiple declarations with fewer items. We hope...
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Update: Recovery action following malfunction DMS 09-04
10-04-2024 -
All returns have now been processed. If you have not yet received a return message on your already submitted declaration, please submit it again under the same reference number (LRN). We hope to have informed...
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Recovery action following malfunction DMS 09-04
10-04-2024 -
Unfortunately, not all returns submitted during the disruption have yet been processed. We are currently investigating whether these can still be processed by DMS. We will keep you informed of the status of this process...
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Update! Disruption of various commodity codes DMS/AGS.
12-03-2024 -
The problems regarding the various commodity codes you use in the DMS/AGS declaration have been resolved.
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Disruption of various commodity codes DMS/AGS.
11-03-2024 -
Currently there are problems with several commodity codes that you normally use in your declaration. As a result, your declaration may not go through our customs system and the return messages do not arrive. If...
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