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News

  1. Information about our financial administration

    28-06-2023 -

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    Dear customer, If you recently have sent an e-mail to our financial administration department to which you have not yet received a reply. Our apologies for this. In some situations, the transition to a new...

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  2. DMS: Resolved issues with return messages

    20-06-2023 -

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    Have you received a CONTRL message on a DMS declaration that has already been submitted? Then our advice is to submit it again (using the same LRN). Due to problems with the ITX, these messages...

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  3. DMS problems with declarations with document N853 (GGB-P)

    15-06-2023 -

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    Declarations with document code N853 (GGB-P) and associated special statement cannot be processed properly in DMS. For the time being, you can submit these declarations via AGS. You will be further informed when this is...

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  4. Pre-declaration in DMS? State the AEO authorisation number!

    13-06-2023 -

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    AEO authorisation holders receive a message when submitting a pre-declaration in AGS if the declaration is selected for inspection. DMS also offers this service. You will however need to enter the AEO authorisation number. need...

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  5. Important information about making payments to the emergency account.

    25-05-2023 -

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    Due to a transition to a new financial administration, payments via the emergency account NL04INGB0000361564 are automatically offered to our financial administration. To make an urgent payment, use the payment reference for the current month....

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  6. Reminder opening times NHD: closed on May 18 and limited access on May 19.

    16-05-2023 -

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    The National Customs Helpdesk (NHD) will be closed on Thursday 18 May and Friday 19 May. The NHD will be open on Friday 19 May. For your (urgent) payments, this means that they will not...

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  7. Information about the OGA

    11-05-2023 -

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    On the 1st of May we informed you about the delay in sending the overview of declarations (OGA). Sending the OGA is possible again from today. You will receive the OGA for March and April...

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  8. Payment term experation notice: April 2023

    10-05-2023 -

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    Please note!  One-time postponement until May 24 Due to a transition to a new financial administration, the sending of the notice of payment due for the month of April has been delayed. You will receive...

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  9. Information about prompt payment(s) and security

    01-05-2023 -

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    On the 12th and 13th of April we have informed you about the processing of prompt payments/payments on cash declarations and the payment expiry notification. Due to the transition to a new financial administration, there...

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  10. Recovery Action following malfunction AGS (24-04)

    24-04-2023 -

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    If you have not received a return message on your AGS declaration, submitted on 24-04, then our advice is to submit it again with the same reference (LRN) number. This is to avoid double declarations....

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