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News

  1. Incorrect error message after destination change EMCS

    20-07-2023 -

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    Since the release of Friday, July 14, it has been determined that the processing of IE818 (Return Acknowledgment) messages after a destination change (IE813 or after an IE801) is not processed. This is because not...

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  2. Recent release EMCS 14-07-2023

    17-07-2023 -

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    Since the maintenance of Friday 14-07-2023, EMCS checks more strictly for certain messages:For the IE813 message (change of destination) it is the case that no <SequenceNumber> may be given.For the IE818/IE815/IE825/IE810 messages (all draft messages)...

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  3. Information about: Payment term experation notice and the OGA

    11-07-2023 -

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    With this message we want to give you more information about the letter 'Payment Term Experation' (MAB) and the sending of the OGA's. Payment term experation: July 2023 The notice of expiry of the payment...

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  4. Information about our financial administration

    28-06-2023 -

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    Dear customer, If you recently have sent an e-mail to our financial administration department to which you have not yet received a reply. Our apologies for this. In some situations, the transition to a new...

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  5. DMS: Resolved issues with return messages

    20-06-2023 -

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    Have you received a CONTRL message on a DMS declaration that has already been submitted? Then our advice is to submit it again (using the same LRN). Due to problems with the ITX, these messages...

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  6. DMS problems with declarations with document N853 (GGB-P)

    15-06-2023 -

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    Declarations with document code N853 (GGB-P) and associated special statement cannot be processed properly in DMS. For the time being, you can submit these declarations via AGS. You will be further informed when this is...

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  7. Pre-declaration in DMS? State the AEO authorisation number!

    13-06-2023 -

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    AEO authorisation holders receive a message when submitting a pre-declaration in AGS if the declaration is selected for inspection. DMS also offers this service. You will however need to enter the AEO authorisation number. need...

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  8. Important information about making payments to the emergency account.

    25-05-2023 -

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    Due to a transition to a new financial administration, payments via the emergency account NL04INGB0000361564 are automatically offered to our financial administration. To make an urgent payment, use the payment reference for the current month....

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  9. Reminder opening times NHD: closed on May 18 and limited access on May 19.

    16-05-2023 -

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    The National Customs Helpdesk (NHD) will be closed on Thursday 18 May and Friday 19 May. The NHD will be open on Friday 19 May. For your (urgent) payments, this means that they will not...

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  10. Information about the OGA

    11-05-2023 -

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    On the 1st of May we informed you about the delay in sending the overview of declarations (OGA). Sending the OGA is possible again from today. You will receive the OGA for March and April...

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