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10-04-2024 -
Unfortunately, not all returns submitted during the disruption have yet been processed. We are currently investigating whether these can still be processed by DMS. We will keep you informed of the status of this process...
12-03-2024 -
The problems regarding the various commodity codes you use in the DMS/AGS declaration have been resolved.
11-03-2024 -
Currently there are problems with several commodity codes that you normally use in your declaration. As a result, your declaration may not go through our customs system and the return messages do not arrive. If...
07-02-2024 -
Customs is going to replace the mail servers of the MTA interface. For most declarants using the MTA interface, this replacement will go unnoticed. For a small group of declarants, however, this replacement will have...
14-12-2023 -
Due to an internal matter, the National Customs Helpdesk can be reached on Friday, December 15 from 8:00 AM to 3:00 PM.
04-12-2023 -
Have you not (yet) received any return messages during and after the last DMS disruption? Then we advise you to resubmit the declaration under the same LRN (local reference number). Sorry for the inconvenience.
07-11-2023 -
Customs will shorten the deadline for submitting presentation notifications for goods leaving the EU. This change is due to the ‘AES Exit’ regulations. The first change has happened as of October 30, 2023. On November...
24-10-2023 -
Due to a team meeting, the National Customs Helpdesk will be closed on Thursday, October 26 from 12:00 p.m. to 13:00 p.m. We can only be reached by telephone between 12:00 PM and 13:00 PM...
19-10-2023 -
The problems with not receiving a Confirmation of Exit (IE599) in DMS have been resolved. A recovery action has been initiated to be able to send the missing messages. If you have not received a...
18-10-2023 -
The problem regarding the disrupton in AGS has been found and fixed. We are working to clear the backlogs. We see that the new declarations are running smoothly in AGS. If you have not received...