Today, 01.02.2022, there has been a malfunction in AGS.If you have not received a return message on your declaration, which you submitted during this malfunction, we recommend that you send it in
News
Action requested in response to the malfunction in AGS (01.02.2022)
Recovery action: Entry and Exit into/ from the EU (Single Window)
An investigation has shown that after Customs maintenance on Saturday 29-01-2022, a large number of messages (ENS, NOA, etc) were incorrectly rejected by the Customs System for stating incorrect EORI
Change from TLS 1.2 to TLS 1.3 for MSA interface
Change from TLS 1.2 to TLS 1.3 for MSA interface. The HTG MSA uses Transport Layer Security (TLS) version 1.2 for communication with declarants. This is also stated in the document “HTG SMTP-MSA
AGS import, check on destination country.
Starting 1 December, every declaration with the exception of storage is checked for AGS imports to see whether the country of destination has been entered.
*Update* Problem with rejection of (incomplete) declaration in advance (D and E) in AGS (CVB)
*Update 7-10* The problem for the situation below has been solved. **************************************************** ******* At the moment, advance (incomplete) declarations (D and E) with the
Export declarations with new dual-use documents are stuck
There are currently problems with export declarations, using the following new documents: X060 X061 X062 X063 X064 X065 X066 X067 X068 X070 X071 X072 These declarations are not ongoing at the
NHD: Adjusted opening hours as of September 9
Due to circumstances, the National Helpdesk Customs has adjusted opening hours from 9 September until further notice. During this period we can be reached by telephone and e-mail from08:00 a.m. to
Short breakdown of VAT numbers in AGS
There was a brief outage in our system between 12:17 and 12:27 today. This malfunction related to the unjustified deduction of VAT on AGS returnsORThe system rejected the AGS declaration stating that
Dutch Customs Administration Trade and Transport Gateway: Replace PKI-government certificates for the SMTP-MSA/POP3 interface
In September 2021, Dutch Customs Administration will replace the public PKI government certificates for the SMTP-MSA/POP3 interface for the Trade and Transport Gateway, in the Business Test