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  1. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    For all affected declarants, the excesses of the security have now been put into effect.Therefore, it is currently not necessary to send requests to invalidate MRNs (declarations) to the Declaration Processing department. A suitable solution...

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  2. Update: information handling disruption VAT transfer from Tuesday 3 June 2025

    There are no new developments at this time.We will continue on the path we have taken as stated in the previous service message.Tomorrow, Thursday 5 June, there will be another update at 11:00.

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  3. UPDATE: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    Currently, a selection is being made of the affected declarations. The plan is for the parties involved, provided they have a permit for the transfer of VAT based on article 23, to implement a temporary...

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  4. Reminder: Adjusted opening hours around Ascension Day

    On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...

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  5. Adjusted opening hours around Ascension Day

    On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...

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  6. Indication of the transport period in an NCTS declaration

    When making a Customs transit declaration, a final transport period must be specified. According to the Customs Manual, this transport period may ‘not exceed the time needed to reach the Office of Destination’. The transport...

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  7. Incorrect calculation of excise declaration

    If you file a (weekly) return for "other alcoholic products", please note the amount due presented to you.If this does not match the amount you expect, please adjust it. Apologies for the inconvenience.

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  8. Security changes for the HTG MSA interface - UPDATE

    Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...

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  9. Adjusted opening hours of NHD on Thursday, March 6

    We would like to inform you that NHD will be closed on Thursday afternoon, March 6, from 12:15 PM onwards. During this afternoon, our team will be working on further improving our services. As a...

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  10. For EMCS users in MY Customs

    If you have received an error message on the "Provisional electronic administrative document e-AD/e-VAD" you created, you cannot correct it the same day (the button is missing). If you need your shipment to leave urgently,...

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