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News

  1. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    05-06-2025 -

    At this time, there is no solution to the problem. Customs is in talks with businesses and software suppliers. We continue to work actively on a suitable solution. An update will follow at 16:30.

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  2. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    05-06-2025 -

    For all affected declarants, the excesses of the security have now been put into effect.Therefore, it is currently not necessary to send requests to invalidate MRNs (declarations) to the Declaration Processing department. A suitable solution...

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  3. Update: information handling disruption VAT transfer from Tuesday 3 June 2025

    04-06-2025 -

    There are no new developments at this time.We will continue on the path we have taken as stated in the previous service message.Tomorrow, Thursday 5 June, there will be another update at 11:00.

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  4. UPDATE: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    04-06-2025 -

    Currently, a selection is being made of the affected declarations. The plan is for the parties involved, provided they have a permit for the transfer of VAT based on article 23, to implement a temporary...

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  5. Indication of the transport period in an NCTS declaration

    01-05-2025 -

    When making a Customs transit declaration, a final transport period must be specified. According to the Customs Manual, this transport period may ‘not exceed the time needed to reach the Office of Destination’. The transport...

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  6. Incorrect calculation of excise declaration

    19-03-2025 -

    If you file a (weekly) return for "other alcoholic products", please note the amount due presented to you.If this does not match the amount you expect, please adjust it. Apologies for the inconvenience.

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  7. Security changes for the HTG MSA interface - UPDATE

    06-03-2025 -

    Dutch Customs is continuously working on keeping the Trade & Transport Gateway (HTG) secure. This usually happens “behind the scenes”, invisible to HTG users. In the near future, changes will be made to the security...

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  8. Adjusted opening hours of NHD on Thursday, March 6

    03-03-2025 -

    We would like to inform you that NHD will be closed on Thursday afternoon, March 6, from 12:15 PM onwards. During this afternoon, our team will be working on further improving our services. As a...

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  9. For EMCS users in MY Customs

    26-02-2025 -

    If you have received an error message on the "Provisional electronic administrative document e-AD/e-VAD" you created, you cannot correct it the same day (the button is missing). If you need your shipment to leave urgently,...

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  10. Update Emergency procedure TIR departure declarations NCTS phase 5

    14-02-2025 -

    The solution to the problem with creating TIR declarations will go into production in the major release on 1 March 2025.Until that date, you can still use the emergency procedure, this will no longer require...

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