Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7909 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) is available (again)

    27-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 27-11-2025 07:58.The process is available again.

  2. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 27-11-2025 07:30.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  3. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    26-11-2025 -

    Required maintenance on Government systems will be performed from Sunday 07-12-2025 08:00 until (expected end-time) Sunday 07-12-2025 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Scheduled maintenance Entry of goods to the EU (ICS2)

    25-11-2025 -

    Required maintenance on Government systems will be performed from Wednesday 03-12-2025 10:30 until (expected end-time) Wednesday 03-12-2025 11:00.As a result the following Dutch Custom mainprocess(es) are unavailable: On Wednesday 3-12-2025 from 10:30 until 11:00 (...

  5. Proof of Union Status (PoUS) is available (again)

    25-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 25-11-2025 10:22.The process is available again. The emergency procedure is not or no longer applicable

  6. Transport (NCTS phase 5) is available (again)

    25-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Tuesday 25-11-2025 08:12.The process is available again. The emergency procedure is not or no longer applicable

  7. Transport (NCTS phase 5) is unavailable

    25-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 25-11-2025 01:43.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  8. Proof of Union Status (PoUS) is unavailable

    24-11-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Monday 24-11-2025 16:48.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

  9. Proof of Union Status (PoUS) is available (again)

    23-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  10. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    23-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  11. Registered Exporter (REX) is available (again)

    23-11-2025 -

    The process Registered Exporter (REX) is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  12. EU Trader Portal is available (again)

    23-11-2025 -

    The process EU Trader Portal is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  13. EU Customs Trader Portal is available (again)

    23-11-2025 -

    The process EU Customs Trader Portal is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  14. Entry of goods to the EU (ICS2) is available (again)

    23-11-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  15. Request Binding Tariff Information (BTI) is available (again)

    23-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  16. Request Authorized Economic Operator (AEO) is available (again)

    23-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Sunday 23-11-2025 23:30.Maintenance has been completed.

  17. Entry of goods to the EU (ICS2) is available (again)

    23-11-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 23-11-2025 22:19.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Proof of Union Status (PoUS) is available (again)

    23-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  19. Information document (INF) is available (again)

    23-11-2025 -

    The process Information document (INF) is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  20. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    23-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  21. Registered Exporter (REX) is available (again)

    23-11-2025 -

    The process Registered Exporter (REX) is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  22. EU Trader Portal is available (again)

    23-11-2025 -

    The process EU Trader Portal is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  23. EU Customs Trader Portal is available (again)

    23-11-2025 -

    The process EU Customs Trader Portal is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  24. Request Binding Tariff Information (BTI) is available (again)

    23-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.

  25. Request Authorized Economic Operator (AEO) is available (again)

    23-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Sunday 23-11-2025 22:17.Maintenance has been completed.