Search results disruptions and maintenance

Required maintenance on Government systems will be performed from Saturday 16-05-2026 10:00 until (expected end-time) Saturday 16-05-2026 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Saturday 16-05-2026 10:00 until (expected end-time) Saturday 16-05-2026 14:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 04-05-2026 10:58.The process is available again. DMS available again – processing resumed The disruption in communication with CERTEX appears...

The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Monday 04-05-2026 09:37.Unable to communicate with NVWA (PD). In this case, you can use the NVWA emergency procedure....

The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 04-05-2026 09:15.Signals about a possible disruption have been received. Delay in processing declarations due to lack...

The process Customs E-Commerce (Deco) is available (again) from Sunday 03-05-2026 14:47.The process is available again. The emergency procedure is not or no longer applicable

The process Transport of excisable goods (EMCS) is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Transport (NCTS phase 5) is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting Guarantee information is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting VAT Party information is available (again) from Sunday 03-05-2026 14:43.The process is available again. The emergency procedure is not or no longer applicable

The process Transport of excisable goods (EMCS) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

The process Transport (NCTS phase 5) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

The process Customs E-Commerce (Deco) is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

The process Requesting Guarantee information is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

The process Requesting VAT Party information is unavailable from Sunday 03-05-2026 11:58.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

The process Transport (NCTS phase 5) is available (again) from Friday 01-05-2026 12:07. The language code "nl" is now once more supported for NCTS Phase 5. Messages that were rejected earlier today with the notification...

The availability of the process Transport (NCTS phase 5) is limited from Friday 01-05-2026 10:08. We are currently receiving reports that declarants are encountering an error message related to the communication language code when submitting...

The availability of the process Transport (NCTS phase 5) is under investigation from Friday 01-05-2026 09:35. We are currently receiving reports that declarants are encountering an error message related to the communication language code when...

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 01-05-2026 07:17.Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Customs Decision Management System (CDMS) is available (again) from Friday 01-05-2026 06:44.Maintenance has been completed.

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 01-05-2026 06:30.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

The process Customs Decision Management System (CDMS) is unavailable from Thursday 30-04-2026 12:51.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience.

The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 29-04-2026 20:01.The process is available again.