Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8098 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) is available (again)

    29-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 29-01-2026 13:23.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  2. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. Ath this moment we are...

  3. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. Ath this moment we are...

  4. Scan in Rotterdam availability is limited

    29-01-2026 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 28-01-2026 13:42. The scan at the Euromax (EMX) container terminal is temporarily unavailable. The replacement scan is the RIT scan located at Bosporusstraat...

  5. Proof of Union Status (PoUS) is available (again)

    29-01-2026 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  6. Information document (INF) is available (again)

    29-01-2026 -

    The process Information document (INF) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  7. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    29-01-2026 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  8. Registered Exporter (REX) is available (again)

    29-01-2026 -

    The process Registered Exporter (REX) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  9. EU Trader Portal is available (again)

    29-01-2026 -

    The process EU Trader Portal is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  10. EU Customs Trader Portal is available (again)

    29-01-2026 -

    The process EU Customs Trader Portal is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  11. Request Binding Tariff Information (BTI) is available (again)

    29-01-2026 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  12. Request Authorized Economic Operator (AEO) is available (again)

    29-01-2026 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 29-01-2026 10:53.The process is available again.

  13. Proof of Union Status (PoUS) availability is under investigation

    29-01-2026 -

    The availability of the process Proof of Union Status (PoUS) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  14. Information document (INF) availability is under investigation

    29-01-2026 -

    The availability of the process Information document (INF) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  15. ICS2 Shared Trader Interface / Portal (STI-STP) availability is under investigation

    29-01-2026 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  16. Registered Exporter (REX) availability is under investigation

    29-01-2026 -

    The availability of the process Registered Exporter (REX) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  17. EU Trader Portal availability is under investigation

    29-01-2026 -

    The availability of the process EU Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  18. EU Customs Trader Portal availability is under investigation

    29-01-2026 -

    The availability of the process EU Customs Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  19. Request Binding Tariff Information (BTI) availability is under investigation

    29-01-2026 -

    The availability of the process Request Binding Tariff Information (BTI) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  20. Request Authorized Economic Operator (AEO) availability is under investigation

    29-01-2026 -

    The availability of the process Request Authorized Economic Operator (AEO) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  22. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  23. Scan in Rotterdam is unavailable

    28-01-2026 -

    The process Scan in Rotterdam is unavailable from Wednesday 28-01-2026 13:42.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The scan at the Euromax (EMX) container terminal is temporarily unavailable....

  24. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

  25. Requesting Guarantee information is available (again)

    28-01-2026 -

    The process Requesting Guarantee information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable