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7862 results in disruptions and maintenance

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  1. Scheduled maintenance Import to EU, Export from EU and Storage (DMS), Import to EU, Export from EU and Storage (AGS)

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Scheduled maintenance Mijn Douane

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Customs E-Commerce (Deco)

    13-11-2025 -

    Required maintenance on Government systems will be performed from Saturday 22-11-2025 08:00 until (expected end-time) Saturday 22-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Ozone-depleting substances (ODS) is available (again)

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Wednesday 12-11-2025 09:04.The process is available again. The emergency procedure is not or no longer applicable

  5. Ozone-depleting substances (ODS) is unavailable

    12-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Wednesday 12-11-2025 09:03.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  6. Ozone-depleting substances (ODS) is available (again)

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is available (again) from Tuesday 11-11-2025 20:26.The process is available again. The emergency procedure is not or no longer applicable

  7. Mijn Douane is available (again)

    11-11-2025 -

    The process Mijn Douane is available (again) from Tuesday 11-11-2025 20:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  8. Ozone-depleting substances (ODS) is unavailable

    11-11-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 11-11-2025 20:22.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  9. Proof of Union Status (PoUS) is available (again)

    11-11-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  10. Information document (INF) is available (again)

    11-11-2025 -

    The process Information document (INF) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  11. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  12. Registered Exporter (REX) is available (again)

    11-11-2025 -

    The process Registered Exporter (REX) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  13. EU Trader Portal is available (again)

    11-11-2025 -

    The process EU Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  14. EU Customs Trader Portal is available (again)

    11-11-2025 -

    The process EU Customs Trader Portal is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  15. Customs Decision Management System (CDMS) is available (again)

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  16. Request Binding Tariff Information (BTI) is available (again)

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  17. Request Authorized Economic Operator (AEO) is available (again)

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 11-11-2025 19:55.The process is available again.

  18. Mijn Douane availability is limited

    11-11-2025 -

    The availability of the process Mijn Douane is limited from Tuesday 11-11-2025 16:00. mycustoms is limitedly available, excise goods transport is available. You are allowed to use the fall-back procedure. However: it is our advice...

  19. Proof of Union Status (PoUS) is unavailable

    11-11-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  20. Information document (INF) is unavailable

    11-11-2025 -

    The process Information document (INF) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  21. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for...

  22. Registered Exporter (REX) is unavailable

    11-11-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  23. EU Trader Portal is unavailable

    11-11-2025 -

    The process EU Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  24. EU Customs Trader Portal is unavailable

    11-11-2025 -

    The process EU Customs Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  25. Customs Decision Management System (CDMS) is unavailable

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.