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7842 results in disruptions and maintenance

  • Category

  • Process

  1. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-11-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for...

  2. Registered Exporter (REX) is unavailable

    11-11-2025 -

    The process Registered Exporter (REX) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  3. EU Trader Portal is unavailable

    11-11-2025 -

    The process EU Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  4. EU Customs Trader Portal is unavailable

    11-11-2025 -

    The process EU Customs Trader Portal is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  5. Customs Decision Management System (CDMS) is unavailable

    11-11-2025 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  6. Request Binding Tariff Information (BTI) is unavailable

    11-11-2025 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  7. Request Authorized Economic Operator (AEO) is unavailable

    11-11-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 11-11-2025 12:48.It is currently not possible to log in to the EU portals. We are working on a solution. We apologise for the inconvenience.

  8. Scheduled maintenance Mijn Douane

    11-11-2025 -

    Required maintenance on Government systems will be performed from Tuesday 11-11-2025 16:00 until (expected end-time) Tuesday 11-11-2025 18:00.As a result the following Dutch Custom mainprocess(es) are unavailable: mycustoms is limitedly available, excise goods transport is...

  9. Entry of goods to the EU (ICS2) is available (again)

    11-11-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Tuesday 11-11-2025 08:10.The process is available again. The issues with the ICS2 message processing have been resolved Unavailable application: EC - CR...

  10. Entry of goods to the EU (ICS2) is unavailable

    10-11-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Monday 10-11-2025 12:40.(17-10 hour) Updated Explanations: ICS2 service degradation was observed: S2S flow was observed to be impacted while other flows are currently...

  11. Transport (NCTS phase 5) is available (again)

    07-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-11-2025 10:17.The process is available again. The emergency procedure is not or no longer applicable

  12. Transport (NCTS phase 5) is unavailable

    07-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Friday 07-11-2025 05:41.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  13. Transport of excisable goods (EMCS) is available (again)

    07-11-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. Transport (NCTS phase 5) is available (again)

    07-11-2025 -

    The process Transport (NCTS phase 5) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Consulting Tariff information is available (again)

    07-11-2025 -

    The process Consulting Tariff information is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed.

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    07-11-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    07-11-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Mijn Douane is available (again)

    07-11-2025 -

    The process Mijn Douane is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  19. Trade and Transport Gateway (HTG) is available (again)

    07-11-2025 -

    The process Trade and Transport Gateway (HTG) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Customs E-Commerce (Deco) is available (again)

    07-11-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  21. Entry of goods to the EU (ICS2) is available (again)

    07-11-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Trade and Transport Gateway (HTG) is unavailable

    06-11-2025 -

    The process Trade and Transport Gateway (HTG) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  23. Customs E-Commerce (Deco) is unavailable

    06-11-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  24. Transport of excisable goods (EMCS) is unavailable

    06-11-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  25. Transport (NCTS phase 5) is unavailable

    06-11-2025 -

    The process Transport (NCTS phase 5) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...