Disruptions and maintenance search results | Page 3 | Dutch Customs National Helpdesk (NHD)

Entry of goods to the EU (ICS2) is available (again)

07-11-2025 -

The process Entry of goods to the EU (ICS2) is available (again) from Friday 07-11-2025 00:06.Maintenance has been completed. The emergency procedure is not or no longer applicable

Trade and Transport Gateway (HTG) is unavailable

06-11-2025 -

The process Trade and Transport Gateway (HTG) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

Customs E-Commerce (Deco) is unavailable

06-11-2025 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Transport of excisable goods (EMCS) is unavailable

06-11-2025 -

The process Transport of excisable goods (EMCS) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

Transport (NCTS phase 5) is unavailable

06-11-2025 -

The process Transport (NCTS phase 5) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

Consulting Tariff information is unavailable

06-11-2025 -

The process Consulting Tariff information is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

Import to EU, Export from EU and Storage (AGS) is unavailable

06-11-2025 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Import to EU, Export from EU and Storage (DMS) is unavailable

06-11-2025 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Mijn Douane is unavailable

06-11-2025 -

The process Mijn Douane is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

Entry of goods to the EU (ICS2) is unavailable

06-11-2025 -

The process Entry of goods to the EU (ICS2) is unavailable from Thursday 06-11-2025 23:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

Ozone-depleting substances (ODS) is available (again)

06-11-2025 -

The process Ozone-depleting substances (ODS) is available (again) from Thursday 06-11-2025 17:02.The process is available again. The emergency procedure is not or no longer applicable

Ozone-depleting substances (ODS) is unavailable

06-11-2025 -

The process Ozone-depleting substances (ODS) is unavailable from Thursday 06-11-2025 16:57.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...