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8028 results in disruptions and maintenance

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  1. Ozone-depleting substances (ODS) is unavailable

    16-12-2025 -

    The process Ozone-depleting substances (ODS) is unavailable from Tuesday 16-12-2025 14:16.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  2. Exit from the EU (Single Window) availability is limited

    16-12-2025 -

    The availability of the process Exit from the EU (Single Window) is limited from Tuesday 16-12-2025 10:59. At the moment, there are problems with the processing of AAX and MFX messages. A solution is being...

  3. Download Tariff information is unavailable

    16-12-2025 -

    The process Download Tariff information is unavailable from Tuesday 16-12-2025 09:17.Download of Tariff information is not available due to a malfunction in Brussels. A solution is being worked on.

  4. Transport (NCTS phase 5) is available (again)

    13-12-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 13-12-2025 13:44.Maintenance has been completed. The emergency procedure is not or no longer applicable

  5. Ship stores (Single Window) is available (again)

    13-12-2025 -

    The process Ship stores (Single Window) is available (again) from Saturday 13-12-2025 10:59.Maintenance has been completed. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    13-12-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 13-12-2025 10:59.Maintenance has been completed. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    13-12-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 13-12-2025 10:59.Maintenance has been completed. The emergency procedure is not or no longer applicable

  8. Customs E-Commerce (Deco) is available (again)

    13-12-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 13-12-2025 10:58.Maintenance has been completed. The emergency procedure is not or no longer applicable

  9. Ship stores (Single Window) is unavailable

    13-12-2025 -

    The process Ship stores (Single Window) is unavailable from Saturday 13-12-2025 10:00.Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  10. Transport (NCTS phase 5) is unavailable

    13-12-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 13-12-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  11. Transport of excisable goods (EMCS) is available (again)

    13-12-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 13-12-2025 09:30.Maintenance has been completed. The emergency procedure is not or no longer applicable

  12. Import to EU, Export from EU and Storage (AGS) is unavailable

    13-12-2025 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 13-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  13. Import to EU, Export from EU and Storage (DMS) is unavailable

    13-12-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 13-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  14. Customs E-Commerce (Deco) is unavailable

    13-12-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 13-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  15. Transport of excisable goods (EMCS) is unavailable

    13-12-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 13-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  16. Proof of Union Status (PoUS) is available (again)

    11-12-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  17. Information document (INF) is available (again)

    11-12-2025 -

    The process Information document (INF) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  18. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-12-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  19. Registered Exporter (REX) is available (again)

    11-12-2025 -

    The process Registered Exporter (REX) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  20. EU Customs Trader Portal is available (again)

    11-12-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  21. Request Authorized Economic Operator (AEO) is available (again)

    11-12-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  22. Proof of Union Status (PoUS) is unavailable

    11-12-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  23. Information document (INF) is unavailable

    11-12-2025 -

    The process Information document (INF) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  24. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-12-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  25. Registered Exporter (REX) is unavailable

    11-12-2025 -

    The process Registered Exporter (REX) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.