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  1. Import to EU, Export from EU and Storage (DMS) availability is limited

    15-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 15-09-2026 11:28.There is a disruption in CERTEX; a partial emergency procedure for DMS is being initiated. Please...

  2. Import to EU, Export from EU and Storage (DMS) availability is limited

    15-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Tuesday 15-09-2026 11:19.There is a disruption in CERTEX; a partial emergency procedure for DMS is being initiated. Please...

  3. Scan in Rotterdam availability is limited

    15-09-2026 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 15-09-2026 09:49.The scanner at the RWG container terminal is temporarily unavailable. The alternative scanning location is the RIT scanner, located at Bosporusstraat 5,...

  4. Scheduled maintenance Consulting Tariff information

    14-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  5. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    14-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 08:00 until (expected end-time) Saturday 19-09-2026 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  6. Scheduled maintenance Transport (NCTS phase 6)

    14-09-2026 -

    Required maintenance on Government systems will be performed from Saturday 19-09-2026 10:00 until (expected end-time) Saturday 19-09-2026 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Import to EU, Export from EU and Storage (DMS) is available (again)

    12-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 12-09-2026 15:01.The process is available again.

  8. Import to EU, Export from EU and Storage (DMS) availability is limited

    12-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Saturday 12-09-2026 07:51. There is a disruption in CERTEX; a partial emergency procedure for DMS is being initiated....

  9. Import to EU, Export from EU and Storage (DMS) availability is limited

    12-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Saturday 12-09-2026 07:26.

  10. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    12-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Saturday 12-09-2026 07:22.

  11. Proof of Union Status (PoUS) is available (again)

    11-09-2026 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 10-09-2026 23:59.Maintenance has been completed.

  12. Proof of Union Status (PoUS) is unavailable

    10-09-2026 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 10-09-2026 18:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  13. Entry of goods to the EU (ICS2) is available (again)

    09-09-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 09-09-2026 19:57.The process is available again. The issues with the STI-CR have been resolved. The emergency procedure and BCP are no...

  14. Entry of goods to the EU (ICS2) is unavailable

    09-09-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 09-09-2026 14:38. Due to a malfunction in the CR central system, there are currently problems with the message handling offered via the...

  15. Entry of goods to the EU (ICS2) availability is under investigation

    09-09-2026 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Wednesday 09-09-2026 16:54.Signals about a possible disruption have been received.

  16. Import to EU, Export from EU and Storage (DMS) is available (again)

    07-09-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 07-09-2026 13:39.The process is available again.

  17. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    07-09-2026 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Monday 07-09-2026 13:24.

  18. Proof of Union Status (PoUS) availability is limited

    04-09-2026 -

    The availability of the process Proof of Union Status (PoUS) is limited from Friday 28-08-2026 11:16. Unfortunately, some users are still experiencing issues when using PoUS, particularly when uploading files. In the meantime, several fixes...

  19. Scan in Rotterdam availability is limited

    31-08-2026 -

    The availability of the process Scan in Rotterdam is limited from Monday 31-08-2026 09:36.The scanner at the APMT2 container terminal is not yet available. The alternative scanner remains the HICO scanner located at Bosporusstraat 5,...

  20. Proof of Union Status (PoUS) availability is limited

    28-08-2026 -

    The availability of the process Proof of Union Status (PoUS) is limited from Friday 28-08-2026 11:03.Since the new PoUS release, approximately 1 in 4 declarants have been experiencing problems linking and/or uploading documents to their...

  21. Transport (NCTS phase 6) is available (again)

    23-08-2026 -

    The process Transport (NCTS phase 6) is available (again) from Sunday 23-08-2026 13:22.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  22. Transport of excisable goods (EMCS) is available (again)

    23-08-2026 -

    The process Transport of excisable goods (EMCS) is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Consulting Tariff information is available (again)

    23-08-2026 -

    The process Consulting Tariff information is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (DMS) is available (again)

    23-08-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Mijn Douane is available (again)

    23-08-2026 -

    The process Mijn Douane is available (again) from Sunday 23-08-2026 13:20.Maintenance has been completed. The emergency procedure is not or no longer applicable