Search results disruptions and maintenance

The availability of the process Information document (INF) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The availability of the process Registered Exporter (REX) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The availability of the process EU Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The availability of the process EU Customs Trader Portal is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The availability of the process Request Binding Tariff Information (BTI) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The availability of the process Request Authorized Economic Operator (AEO) is under investigation from Thursday 29-01-2026 10:21.Signals about a possible disruption have been received.

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:13.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 28-01-2026 23:11.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

The process Scan in Rotterdam is unavailable from Wednesday 28-01-2026 13:42.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. The scan at the Euromax (EMX) container terminal is temporarily unavailable....

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting Guarantee information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

The process Requesting VAT Party information is available (again) from Wednesday 28-01-2026 11:19.The process is available again. The emergency procedure is not or no longer applicable

The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-01-2026 11:17.The process is available again.

The process Exit from the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

The process Ship stores (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 28-01-2026 10:17.The process is available again. The emergency procedure is not or no longer applicable

The process Customs E-Commerce (Deco) is available (again) from Wednesday 28-01-2026 09:59.The process is available again. The emergency procedure is not or no longer applicable

The process Transport (NCTS phase 5) is available (again) from Wednesday 28-01-2026 09:48.The process is available again. The emergency procedure is not or no longer applicable

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 09:09.The process is available again.

The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 28-01-2026 08:46. There are currently problems with the message handling provided to the national system (NES) via the STI-CR....

The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 28-01-2026 08:41. Currently, messages to and from Brussels (other Member States) are not being processed (properly). A solution is being worked...

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-01-2026 08:15.The process is available again. The emergency procedure is not or no longer applicable

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

Required maintenance on Government systems will be performed from Sunday 01-02-2026 08:00 until (expected end-time) Sunday 01-02-2026 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...