Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

Search results disruptions and maintenance

8206 results

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport (NCTS phase 5) is unavailable

    28-01-2026 -

    The process Transport (NCTS phase 5) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  2. Exit from the EU (Single Window) is unavailable

    28-01-2026 -

    The process Exit from the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure....

  3. Ship stores (Single Window) is unavailable

    28-01-2026 -

    The process Ship stores (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    28-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  5. Customs E-Commerce (Deco) is unavailable

    28-01-2026 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  6. Entry of goods to the EU (Single Window) is unavailable

    28-01-2026 -

    The process Entry of goods to the EU (Single Window) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the...

  7. Entry of goods to the EU (ICS2) is unavailable

    28-01-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back...

  8. Requesting Guarantee information is unavailable

    28-01-2026 -

    The process Requesting Guarantee information is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  9. Requesting VAT Party information is unavailable

    28-01-2026 -

    The process Requesting VAT Party information is unavailable from Tuesday 27-01-2026 23:00.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  10. Request Binding Tariff Information (BTI) is unavailable

    27-01-2026 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 27-01-2026 20:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  11. Information document (INF) is available (again)

    22-01-2026 -

    The process Information document (INF) is available (again) from Thursday 22-01-2026 11:42.The process is available again.

  12. Information document (INF) is unavailable

    22-01-2026 -

    The process Information document (INF) is unavailable from Thursday 22-01-2026 10:12.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  13. Entry of goods to the EU (ICS2) is available (again)

    22-01-2026 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 22-01-2026 10:30.Maintenance has been completed.

  14. Entry of goods to the EU (ICS2) is unavailable

    22-01-2026 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 22-01-2026 10:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience. Maintenance on the Entry into the EU (ICS2) process. From Thursday...

  15. Scheduled maintenance Entry of goods to the EU (ICS2)

    21-01-2026 -

    Required maintenance on Government systems will be performed from Thursday 22-01-2026 10:00 until (expected end-time) Thursday 22-01-2026 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  16. Scheduled maintenance Request Binding Tariff Information (BTI)

    21-01-2026 -

    Required maintenance on Government systems will be performed from Tuesday 27-01-2026 20:00 until (expected end-time) Wednesday 28-01-2026 03:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  17. Consulting Tariff information is available (again)

    17-01-2026 -

    The process Consulting Tariff information is available (again) from Saturday 17-01-2026 19:55.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Import to EU, Export from EU and Storage (AGS) is available (again)

    17-01-2026 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 17-01-2026 19:40.Maintenance has been completed. The emergency procedure is not or no longer applicable

  19. Import to EU, Export from EU and Storage (DMS) is available (again)

    17-01-2026 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 17-01-2026 19:40.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Customs E-Commerce (Deco) is available (again)

    17-01-2026 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 17-01-2026 19:31.Maintenance has been completed. The emergency procedure is not or no longer applicable

  21. Mijn Douane is available (again)

    17-01-2026 -

    The process Mijn Douane is available (again) from Saturday 17-01-2026 19:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Transport (NCTS phase 5) is available (again)

    17-01-2026 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 17-01-2026 12:29.Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Transport (NCTS phase 5) is unavailable

    17-01-2026 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 17-01-2026 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  24. Mijn Douane is unavailable

    17-01-2026 -

    The process Mijn Douane is unavailable from Saturday 17-01-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will...

  25. Customs E-Commerce (Deco) is unavailable

    17-01-2026 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 17-01-2026 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...