Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8115 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Customs E-Commerce (Deco) is unavailable

    13-12-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 13-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  2. Transport of excisable goods (EMCS) is unavailable

    13-12-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 13-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  3. Proof of Union Status (PoUS) is available (again)

    11-12-2025 -

    The process Proof of Union Status (PoUS) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  4. Information document (INF) is available (again)

    11-12-2025 -

    The process Information document (INF) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  5. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    11-12-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  6. Registered Exporter (REX) is available (again)

    11-12-2025 -

    The process Registered Exporter (REX) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  7. EU Customs Trader Portal is available (again)

    11-12-2025 -

    The process EU Customs Trader Portal is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  8. Request Authorized Economic Operator (AEO) is available (again)

    11-12-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 11-12-2025 22:00.Maintenance has been completed.

  9. Proof of Union Status (PoUS) is unavailable

    11-12-2025 -

    The process Proof of Union Status (PoUS) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  10. Information document (INF) is unavailable

    11-12-2025 -

    The process Information document (INF) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  11. ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable

    11-12-2025 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  12. Registered Exporter (REX) is unavailable

    11-12-2025 -

    The process Registered Exporter (REX) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  13. EU Customs Trader Portal is unavailable

    11-12-2025 -

    The process EU Customs Trader Portal is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  14. Request Authorized Economic Operator (AEO) is unavailable

    11-12-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 11-12-2025 19:00.Scheduled maintenance: The system is unavailable. Apologies for the inconvenience.

  15. ( CANCELED ) Scheduled maintenance Entry of goods to the EU (ICS2)

    11-12-2025 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 13-12-2025 10:00 until (expected end-time) Saturday 13-12-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into...

  16. Scheduled maintenance Entry of goods to the EU (ICS2)

    11-12-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-12-2025 10:00 until (expected end-time) Saturday 13-12-2025 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance on the Entry into the EU (ICS2)...

  17. Scheduled maintenance Request Authorized Economic Operator (AEO), EU Customs Trader Portal, Registered Exporter (REX), ICS2 Shared Trader Interface / Portal (STI-STP), Information document (INF), Proof of Union Status (PoUS)

    11-12-2025 -

    Required maintenance on Government systems will be performed from Thursday 11-12-2025 19:00 until (expected end-time) Thursday 11-12-2025 22:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: The system is unavailable. Apologies for...

  18. Scheduled maintenance Transport of excisable goods (EMCS)

    10-12-2025 -

    Required maintenance on Government systems will be performed from Saturday 13-12-2025 08:00 until (expected end-time) Saturday 13-12-2025 09:15.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  19. Entry of goods to the EU (ICS2) is available (again)

    10-12-2025 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 10-12-2025 15:51.The process is available again.

  20. Entry of goods to the EU (ICS2) is unavailable

    10-12-2025 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 10-12-2025 10:00. From Wednesday 10-12-2025 10:00 to 10:30 (CET) essential maintenance will be performed on the Shared Trader Interface (STI CR) This...

  21. Scheduled maintenance Entry of goods to the EU (ICS2)

    09-12-2025 -

    Required maintenance on Government systems will be performed from Wednesday 10-12-2025 10:00 until (expected end-time) Wednesday 10-12-2025 10:30. As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability...

  22. Request Authorized Economic Operator (AEO) is available (again)

    08-12-2025 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 08-01-2025 23:00.The process is available again. The emergency procedure is not or no longer applicable

  23. Transport of excisable goods (EMCS) is available (again)

    08-12-2025 -

    The process Transport of excisable goods (EMCS) is available (again) from Monday 08-12-2025 09:32.Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Transport of excisable goods (EMCS) is unavailable

    08-12-2025 -

    The process Transport of excisable goods (EMCS) is unavailable from Monday 08-12-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...

  25. Request Authorized Economic Operator (AEO) is unavailable

    08-12-2025 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 08-01-2025 07:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance...